Оля
Customer support representative
- Age:
- 21 years
- City:
- Other countries
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Latvia, Riga, Tilta iela
25610375 | [
Experience
New Age Remodeling Group 11.2021 - 12.2023
Customer service representative
Company does door, fence, window and vanity installation for Lowe's.
I was a manager of cx service department. We were taking care of customers' issues after installation.
I had to receive information from the customer and send an installer to assess the issue. After assessment I
had to inform store of what product we needed to resolve the issue for our customer and how much labor
installer needed to do the job. Also, I had to assign tasks to other members and control if all of the issues were
taken care of by the end of a day
Education
Khudiakyvskyi Zaklad Zahalnoyi Serednoi Osvity 2020
Secondary education
Skills
English - B2
Russian - native speaker
Ukrainian - native speaker
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The candidate's resume is posted at https://www.work.ua/resumes/10398025