Resume from May 8, 2024 PRO

Sergey

Support specialist

Age:
40 years
City of residence:
Kyiv
Ready to work:
Kyiv, Other countries

Contact information

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Work experience

Technical Support Specialist

from 05.2019 to 08.2019 (3 months)
Tucha (Телекомунікації, зв'язок)

Education

СВШ№2

Київ
Specialized secondary, from 2000 to 2003 (3 years)

Knowledge and skills

CRM IP (Internet Protocol) DNS DHCP TCP WordPress FTP Битрикс24 SMTP Joomla! SSH CMS Маршрутизация MikroTik OpenCart OSI Model Mantisbt OTRS Nagios VPS Телефония Хостинг Швидкий набір тексту

Language proficiencies

  • English — above average
  • Ukrainian — fluent
  • Russian — fluent

Additional information

Networking:
Understanding of networks, routing, the OSI model, the TCP/IP stack, SSH, DHCP, DNS, FTP, SMTP
Basic understanding of Mikrotik router configuration

Cloud Computing:
Some experience in providing technical support for cloud solutions, including VPS, hosting, and email (low)
Experience with CRM systems (OTRS, Mantis) and hosting panels
Experience with Nagios monitoring system(low)

Programming:
Basic understanding of SQL query syntax
Basic understanding of Python 3.x

Content Management Systems:
Experience with WordPress, Opencart, Bitrix, Joomla, and other CMS platforms

Quick learner
Experienced PC user
Comfortable with technical tasks
Fast typing speed (350/250 characters per minute, Russian/English)
No bad habits
Calm and collected

Objectives
Gain experience in the IT industry, with a focus on system administration, DevOps, Unix/Linux, and cloud computing
Consider other IT-related positions
Always eager to learn new things

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