Muhammed
Sales manager, 20 000 UAH
Contact information
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Work experience
Sales manager
from 08.2024 to now
(1 year 7 months)
Techvill Appliance Repair ltd., Remote (Public and business services)
Sales Manager/(remote)
1. Handled over 200 incoming calls regarding inquiries and booking for repairs
2. Utilized CRM software to log interactions and manage client relationships efficiently.
3. Utilized Dispatch Software in accessing the best technician to be assigned in the customer’s rout
4. Scheduled and closed 200+ deal appointments with ready clients every month
Sales Team leader (remote)
1. Monitor over 80% of overall activities in sales, making sure the agents are up their task assigned on them
2. Rising team conversion by 30% very month
3. Following up on unclosed leads with a 60%-win rate
4. Assisting agents with calls when team is over loaded
5. Making a 100% accurate documentation on team’s performance and the necessary
improvements that need to be done
Sales manager
from 12.2021 to 04.2024
(2 years 5 months)
cryptochoice ltd, Remote (Marketing, advertising, and PR)
Deep knowledge of crypto market deals; boosted client acquisition by 15%.
Strong communication: achieved a 30% outbound call conversion rate.
Led a remote team of 10+ sales reps, hitting 120% of targets for 6 months straight.
Proficient with CRM tools: improved lead management efficiency by 20%.
Delivered 20+ FTDs monthly, driving consistent revenue growth. Depending on the leads
Managed operations across 4 time zones with 80% client satisfaction.
Recruited, trained, and mentored remote sales teams, increasing productivity by 25%.
Developed strategies that shortened the sales cycle by 15% and improved closing rates by 25%.
Built relationships with 67+ clients, achieving an 75% retention rate.
Collaborated with marketing/product teams to boost inbound leads by 15%.
Sales manager IT
from 03.2021 to 09.2023
(2 years 7 months)
blackbox system technology limited, Remote (IT)
Client Acquisition and Account Management
Product Knowledge and Presentation
Sales Strategies and Performance
Negotiation and Closing
Collaboration with Cross-Functional Teams
Achievement working with black:
*Microsoft azure certification
*Expanded Client Base by 40%: Successfully
Understanding the IT products SaaS,paas,iaas,
Education
Sumy State University
Office technology management, Lviv
Higher, from 2020 to 2022 (2 years)
having more knowledge in the IT environment
was able to understand how to use so many PC software's
Taras Shevchenko National
Information technology, Kyiv
Higher, from 2017 to 2019 (2 years)
Knowledge and skills
- Conducting online chats
- MS Office
- MS Word
- Computer literacy
- PC User
- Personnel management
- HTML
- Communicability
- Educability
- Concentration
- Graphic design
- Knowledge of graphic editors
- Print design
- Adobe Photoshop
- Interior design
- 2D graphics
- Clothing design
- Creativity
- Active sales
- Direct sales
- Ability to work in multitasking mode
- Management of CRM
- B2B Sales
- Purposefulness
- Technical literacy
- Selling
- Technical
- Time management
- Responsibility
- Excellent communication skills
- Goal-oriented
- Business communication
- Phone sales
- Email Marketing
- Sale of household appliances and electronics
- Indirect sales
- Cold sales
- Logistics Software: SAP
- Oracle
- TMS
- Freightos Data Analysis T
Language proficiencies
English — advanced
Additional information
Whatsapp:[
Telegram: Mu_aw7399
Email: [
More resumes of this candidate
Considering positions: Technical support specialist, NOC engineer, IT-engineer
Remote
Higher education · Full-time
- IT support engineer, Black Box technology system limited, 6 years 9 months
Considering positions: Customer support manager, Project manager, Менеджер по продукту, 3 more positions
19 000 UAH
Kyiv, Remote
Higher education · Full-time
- Customer support representative, Techvill Appliance Repair ltd., 2 years 5 months
- Customer support manager, Delivery-Auto, 1 year 2 months
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