Данііл
Перекладач англійської
- Age:
- 20 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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148 Enderby Crescent, Brampton, ON L6T 4C7
Summary of Qualifications
• Detail-Oriented Business and Cybersecurity Student with demonstrated skills in sales management and customer service.
• Proficient in Microsoft Word, PowerPoint, and QuickBooks.
• Proven ability to lead teams to exceed sales targets and enhance client retention.
• Strong communication and relationship-building skills, with an aptitude for problem-solving and strategic planning.
• Adaptable to changing market trends with a keen interest in cybersecurity applications in business.
Education
Business Administration - International Business (Co-op)
Centennial College, Toronto | September 2021 – Present(Finish date: April 2024)
Relevant Courses: International Marketing, Business Communications, Financial Accounting
Bachelor of Science in Cybersecurity
Kharkiv National University of Radio Electronics, Kharkiv | September 2019 – Present
Relevant Courses: Network Security, Cryptography, Information Assurance
Experience
Sales Manager
Moonlight Studio, Toronto | January 2022- March 2024
• Spearheaded a sales team to surpass quarterly sales targets by 15% through strategic planning and implementation.
• Established and maintained pivotal client relationships, leading to a 20% increase in client retention.
DaniIl Logvynov Toronto, ON M5V 0T9 | (437) 422-1601 | [
Customer Service Representative
Moonlight Studio, Toronto | 2023
• Enhanced customer satisfaction through prompt and effective resolution of issues, achieving a 95% positive feedback rate.
• Collaborated with cross-functional teams to address complex customer issues, improving resolution time by 25%.
• Improved customer satisfaction through effective communication and swift resolution of queries.
Bartender
Turkish Restaurant, Toronto | September 2022 - January 2023
• Delivered high-quality customer service, managing a high volume of drink orders accurately and efficiently.
• Managed high-volume orders, ensuring customer satisfaction and efficient service delivery.
Barista
Arome Café, Kharkiv | March 2020 - August 2022
• Provided exceptional service in a fast-paced environment, consistently receiving commendations for efficiency and friendliness.
• Delivered high-quality customer service, enhancing the cafe's reputation for friendly and efficient service.
Skills
Sales Strategy and Execution
Leadership and Team Building
Client Relationship Management
Problem-Solving and Adaptability
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