Anastasiia

Anastasiia Zavodii

Date of birth: 16/05/2000 Nationality: Ukrainian Phone number: [open contact info](look above in the "contact info" section) (Mobile) Email address:

[open contact info](look above in the "contact info" section) WhatsApp Messenger: Anastasiia Zavodii

WORK EXPERIENCE

15/12/2021 – CURRENT Kyiv, Ukraine
CHIEF SPECIALIST OF THE INTERNATIONAL COOPERATION AND EUROPEAN INTEGRATION DEPARTMENT MINISTRY
FOR COMMUNITIES, TERRITORIES AND INFRASTRUCTURE DEVELOPMENT OF UKRAINE

1. Policy Formulation and Implementation:
Led the formulation, coordination, and implementation of state policies regarding cooperation with international
organizations, demonstrating expertise in strategic planning and execution;
Developed legislative drafts and regulatory legal acts to facilitate international treaty procedures, showcasing proficiency
in legal frameworks and compliance.
2. Representation and Advocacy:
Represented Ukraine's interests within international organizations and events, highlighting adeptness in diplomatic
negotiations and stakeholder engagement;
Advocated for national interests and promoted Ukraine's agenda within the international community, showcasing strong
communication and advocacy skills.
3. Partnership Development:
Facilitated collaboration with a diverse range of international stakeholders, including United Nations agencies, USAID,
GIZ, and EU technical assistance projects, underscoring the ability to build and maintain strategic partnerships;
Contributed to the development of proposals for enhancing cooperation with international organizations, demonstrating
a proactive approach to fostering partnerships and identifying opportunities for collaboration.
4. Project Management and Coordination:
Managed foreign business trips for Ministry leadership and coordinated logistical arrangements, showcasing strong
organizational and logistical skills;
Participated in the organization and conduct of events (organization of the Ukrainian-Korean Business Forum on the
Reconstruction of Ukraine, Ukraine Recovery Conference URC2023, URC2024 and other events with the participation of
high-ranking officials), providing critical support for meetings, negotiations, and information dissemination, highlighting
project management capabilities.
5. Communication and Multilingual Proficiency:
Demonstrated proficiency in written and oral communication in both Ukrainian and English, including translation of
documentation and engagement with press and media outlets;
Prepared informational materials, reports, and presentations in both languages, showcasing effective communication
skills across diverse audiences and mediums.

Website https://mtu.gov.ua/en/

09/02/2019 – 12/12/2021 Kyiv, Ukraine
SUPPORT AND SALES MANAGER TRIONIKA

• defining, communicating, implementing, and updating processes for the assigned organization;
• training new employees;
• managing large amounts of incoming phone calls;
• generating sales leads;
• Identifying and assessing customers’ needs to achieve satisfaction;
• building sustainable relationships and trust with customer accounts through open and interactive communication;
• providing accurate, valid and complete information by using the right methods/tools;
• meeting personal/customer service team sales targets and call handling quotas;
• handling customer complaints, provide appropriate solutions and alternatives within the time limits;
• keeping records of customer interactions, process customer accounts and file documents;
• organizing workflow and ensuring that employees understand their duties or delegated tasks;
• creating and managing team schedules;
• reporting to senior management;
• monitoring employee productivity and providing constructive feedback and coaching;
• preparing and submitting performance reports;
• ensuring adherence to legal and company policies and procedures.

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EDUCATION AND TRAINING

09/2017 – 06/2021 Kyiv, Ukraine
BACHELOR DEGREE IN INTERNATIONAL RELATIONS, SOCIAL COMMUNICATIONS, AND REGIONAL STUDIES National
University of "Kyiv-Mohyla Academy"

Website https://www.ukma.edu.ua/eng/

22/02/2023 – 22/02/2023
VIRTUAL WORKSHOP ON FRAUD AND CORRUPTION PREVENTION UNDER WORLD BANK FINANCED PROJECTS IN
UKRAINE The World Bank

Website https://www.worldbank.org/en/home

07/08/2023 – 10/08/2023 Kyiv, Ukraine
EUROPEAN AND EURO-ATLANTIC INTEGRATION OF UKRAINE. ADAPTATION OF UKRAINIAN LEGISLATION TO EU
LAW State University of Trade and Economics

Website https://knute.edu.ua/?en

20/11/2023 – 24/11/2023 Singapore, Singapore
SUPPLY CHAIN MANAGEMENT Singapore Cooperation Programme Training Award

Website https://scp.gov.sg/startpublic/#!/home

10/12/2023 – 16/12/2023 Rome, Italy
INDUSTRIAL CAPACITY-BUILDING, POLICY ADVICE AND DIAGNOSTICS FOR THE GREEN RECOVERY OF UKRAINE
United Nations Industrial Development Organization

Website https://www.unido.org/

11/03/2024 – 14/03/2024 Serock, Poland
WORKSHOP ON DIAGNOSTICS AND INDUSTRIAL POLICY United Nations Industrial Development Organization

Website https://www.unido.org/

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

ENGLISH C1 C1 C1 C1 C1

GERMAN B1 B1 B1 B1 B1

RUSSIAN C2 C2 C2 C2 C2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

Microsoft Office Google Workspace Social Media Zoom Webex Skype Adobe Acrobat Miro
Notion Canva Remote working tools (Slack, Teams, Zoom, Meet, Discord) Internet user

Personal Skills

Motivated Decision-making Critical thinking Flexibility Strategic Planning Creativity Reliability
Organizational and planning skills Responsibility Good listener and communicator

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