Resume from March 28, 2024 File

Viktoriia

Оператор чата

Age:
36 years
City of residence:
Odesa
Ready to work:
Remote

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Viktoriia Tverdokhlib
telefon: [open contact info](look above in the "contact info" section) (WhatsApp, Viber, Telegram)
e-mail: [open contact info](look above in the "contact info" section)

I am Ukrainian currently living in Moncton, Canada. An active, communicative and positive person
who cares about the high quality of her work and the best results of her actions. Open to new
experiences and professional challenges.

EXPERIENCE

01/2023 – till now Self-employed, Online.

Tutor/English teacher ‫‏‬‎
- teaching English to children and adults (online, offline)
- organizing, preparing and giving private lessons
- conducting individual consultations and conversations
- preparation for tests, exams, final exams and recruitment interviews
- providing tutoring

02/2022 – 10/2022 Carnival Cruise Line, Mobil, the USA

Hotel hostess‫‏‏‬
- service of hotel guests in accordance with the highest standards
- office work,
- working with documents
- working with a computer (Ms Office, X Dininig, Certistar, ICare)
- solving problems and providing information
- care for the brand and image of the company
- knowledge and presentation of services
- work in a team of 30 people

09/2020 – 01/2022 Self-employed, Odesa, Ukraine

Tutor/English teacher ‫‏‬‎
- teaching English to children and adults
- organizing, preparing and giving private lessons
- conducting individual consultations and conversations
- preparation for tests, exams, final exams and recruitment interviews
- providing tutoring

09/2019 – 08/2020 Private school "Or Sameah" Odesa, Ukraine

English teacher ‫‏‬‎
- teaching English to children (grades 2-11)
- organizing, preparing and conducting lessons
- providing private consultations and conducting consultations
07/2017 – 02/2019 Royal Caribbean Cruise Line, Miami, the USA

Youth Staff
- comprehensive day and evening care for passengers' children (age 3 months - 18 years)
- organization and conduct of recreational, sports and art activities
- organizing, planning and conducting games according to the program
- knowledge and compliance with safety rules and procedures
- providing and providing ongoing assistance and support to passengers,
- providing information, guiding around the ship, knowledge and presentation of services,
- - solving problems

09/2011 – 06/2016 Primary School No. 130 Odesa, Ukraine

Teacher of English in primary classes ‫‏‬‎
- teaching English to children (grades 1-4)
- organization, preparation and conduct of lessons in accordance with the curriculum
- working with paper documentation
- conducting conversations with parents (advice, materials, explanations)
- work in a teaching team of 40 people.

EDUCATION

2021 Global Language Training London, UK
English online teaching course for non-English speakers TEFL/TESOL
2006 – 2011 Odessa Pedagogical University, Ukraine
Faculty of English, Ukrainian and World Literature
Specialist in English, Ukrainian and world literature

STRENGTHS (QUALIFICATIONS AND SKILLS)
- higher philological education
- fluency in English
- experience and effectiveness in teaching English to children and adults
- experience, skills and attention to excellent customer service
- creative approach to teaching, innovation
- readiness to improve one's own qualifications, willingness and ease of learning
- openness to new challenges
- willingness and enthusiasm to work
- responsibility and punctuality
- stress resistance and ability to work under time pressure
- communication skills, ease of establishing contacts and building relationships
- willingness and ability to work in a team
- flexibility and versatility
- ability to organize own work and independence in performing assigned tasks
- computer skills (MS Office, X Dining, Certistar)
- Driving license B.

KNOWLEDGE OF LANGUAGES

Polish language - elementary (in the course of intensive study)
English - advanced (B2)
Ukrainian - mother tongue
Russian language - mother tongue

ACHIEVEMENTS
09/2022 Carnival Cruise Line Mobil, USA
- award for exemplary work
09/2011 – 06/2016 Primary School No. 130 Odessa, Ukraine
- cyclical awards for exemplary work

INTERESTED

psychology, pedagogy, languages, sport, art.

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