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Work experience

Customer support representative

from 01.2026 to 04.2026 (4 months)
FREITTY, Тернопіль (Транспорт, логістика)

•Managed customer support operations in a logistics environment
•Processed and coordinated service orders from clients
•Communicated effectively with customers, dispatchers, brokers, and drivers to ensure smooth operations
•Assisted in billing processes, including invoice coordination and basic financial tracking
•Monitored order status and resolved возникаючі issues in real time
•Provided timely updates and support to clients regarding their shipments and services
•Collaborated with internal teams to improve workflow efficiency and service quality

Logbook (truck) Manager/ Safety Manager

from 05.2024 to 11.2025 (1 year 7 months)
Road Star, Дистанційно (Транспорт, логістика)

Experience
- Worked with logbook in the Road Star ELD. Editing and correcting errors (11-hour Driving Limit, 10-hour Sleep Limit, 14-hour Limit, 30-minute Driving Break, 70-hour Limit)
- Registered drivers in the logbook system.
- Verified of logbooks (hours, signatures, addresses, BOL, DVIR)
- Checked unloading/loading and refueling according to hours
- Worked weekly with logbook reports
- Worked with Excel, fuel receipts, IFTA,

Education

Тернопільский Національний Технічний Університет

ФМТ, Тернопіль
Higher, from 2021 to 2025 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Старанність
• Комунікабельність
• Здатність до навчання
• Самостійне прийняття рішень
• Організація внутрішніх перевезень

Language proficiencies

English — average