Назарій

Nazarii
VOITOVYCH
Dedicated manager with over 1 year of experience in payouts
and anti-fraud, executing duties flawlessly. Demonstrated ability
to promptly resolve complex player-related situations. I aim to
use my previous experience for the successful completion of
assigned tasks and for acquiring new skills.

EXPERIENCE
Payout manager

SupportLab (Mar 2023 - Jan 2024)
3809992810485
Processing payments to e-wallets (Mifinity, Skrill, etc.),
[open contact info](look above in the "contact info" section)
cards (MasterCard, Visa), crypto wallets, and electronic
[open contact info](look above in the "contact info" section) transfers (Bank Transfer).
voitovych-34310a27b/ Liaising with the customer support department to
@voittt promptly resolve player inquiries.
Verifying identity using documentation (address, ID,
etc.).
Inspecting documents for potential Photoshop
alterations.
Reviewing cashouts for bonus winnings.

SKILLS
ClickUp / Slack
Softswiss, Gamingtech Payout - Antifraud manager
Anti-fraud
KYC - verification
Cashimo (Jan 2024 - Present)
Payout processing

Processing payments through electronic transfers
(Bank Transfer).
EDUCATION Verifying identity using documentation (address, ID,

Incomplete higher education etc.).
(Bachelor's degree in Management) Inspecting documents for potential Photoshop
alterations (address, ID, etc.).
Sep 2021 - Jun 2025
Handling atypical cases.
LANGUAGE Detecting fraud in transactions and bets.
Escalating issues beyond the scope of duties to
Ukrainian
external departments.
English
Resolving various support issues received via tickets
and chats (proficient in ClickUp, Slack).
Reviewing cashouts for bonus winnings.