Igor

WORK EXPERIENCE
05/06/2021 – 19/08/2021 Mykolaiv, Ukraine
Igor Ivanchenko Waiter Daily Cafe
Date of birth: 03/02/2003 • Greeting and escorting customers to their tables
• Servicing customers and taking orders
Nationality: Ukrainian • Cleaning service and seating areas

Gender: Male
05/09/2021 – 24/02/2022 Zhytomyr, Ukraine

Customer support Telecontact
CONTACT
• Managing incoming calls
Prospekt Nezalezhnosti 2, • Solving client's cases/issues
 • Handling customer's complaints
10001 Zhytomyr, Ukraine
• Information providing
(Home) • Working with scripts

 [open contact info](look above in the "contact info" section)
05/09/2023 – 28/12/2023 Zhytomyr, Ukraine
m
Department store shop assistant Megasport
 [open contact info](look above in the "contact info" section)
• Greet customers
• Answering customer queries
• Restocking shelves
• Providing recommendations
• Keeping the store clean
• Keeping store room organized
• Inventory management
• Supporting store managers
• Assisting with visual merchandising

EDUCATION AND TRAINING
01/09/2006 – 03/06/2015 Zhytomyr, Ukraine

Secondary School Leaving Certificate Zhytomyr City
Gymnasium №3
Website https://3.lic.zhitomir.ua/

01/09/2020 – 31/01/2023 Mykolaiv, Ukraine

Diploma of Professional Junior Bachelor Mykolaiv Applied
College of Economics and Food Technologies
Website https://mdkeht.at.ua/

LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
English

Listening B2 Spoken production B2
Reading B2 Spoken interaction B2
Writing B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS
DIGITAL SKILLS
Microsoft Excel Microsoft Word Microsoft Office Google Drive Microsoft
Powerpoint Google Docs Social Media Gmail
ORGANIZATIONAL SKILLS
Critical thinking Organizational and planning skills Decision-making
COMMUNICATIONAL AND INTERACTIVE SKILLS
Good listener and communicator Team-work oriented Responsibility