Яна
Account, sales manager
- Age:
- 32 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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EXPERIENCE
PERSONAL SKILLS
AZBUKA Translation Agency -Organizational and
December 2013 - present leadership skills
Position – Manager - Excellent interpersonal
Duties and Responsibilities: Establishing, maintaining and expanding skills, demonstrated in the
customer base, taking part in translation projects, evaluating and analyzing ability to effective serve
the source documents to determine the number of translators involved, tasks customers and develop strong
working relationships with
distribution between translators and editors, managing project timelines,
staff
organizing and coordinating operations in ways that ensure maximum
productivity, maintaining relationships with partners, keeping the client - Problem-solving abilities
updated on the progress of their translation. Finance accounting - Willingness to learn
ARKADA Club Hotel
LANGUAGES
Euro 2012
Position – Hostess English – upper intermediate
Duties and Responsibilities: greeting guests as they arrive, checking guests German – B1
into their rooms, selecting the best rooms for each visitor, administrating
other local workers, handling customer`s complaints and conflicts.
The International House of Pancakes (IHOP)
May 2010 - September 2010
Position – Hostess
Work and Travel Program
Duties and Responsibilities: Greeting guests, escort customers to assigned
dining areas, provide menus and announce Waiter/Waitress’s name, tend to
special Guest needs and requests provide accurate wait times and monitor
waiting lists, taking reservations and managing them, managing the seating
chart, answer incoming calls.
EDUCATION
V.N. Karazin Kharkiv National University
2008-2013
Master of International Economics
Yaroslav Mudryi National Law University
2011-2017
Master of Law
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