Khrystyna

Khrystyna Radchenko

Ternopil’, Ukraine
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section)

LinkedIn
Profile
I am a highly organized and collaborative team player with a demonstrated track
Skills
record of adaptability. Quick learner with a keen attention to details, motivated
Friendly and Outgoing to gain new experiences. My main goal is to ensure that clients are delivered a
Attitude high level of service and quality at all times.

Time Management Skills

Multitasking Skills
Employment History
Dispatcher - Operation Manager, Patriot Transport Inc., Remote
Excellent Communication January 2022 — May 2024
Skills
• Coordinate the scheduling and routing of transportation vehicles via phone,
email, chat.
Problem Solving Skills
• Assign drivers and vehicles to specific delivery routes or tasks.
• Monitor the progress of delivery operations in real-time, tracking the
Customer Service Skills
movement of vehicles using GPS.
• Maintain regular communication with drivers to provide instructions,
Languages updates, and any necessary support.
• Provide excellent customer service by promptly addressing customer
English
inquiries, concerns, or complaints related to delivery status, scheduling
Ukrainian changes, or other logistics-related matters.
Tracking Coordinator, Patriot Transport Inc., Remote
July 2021 — January 2022

• Communicate proactively with customers, carriers, drivers, and internal
teams to provide status updates, address inquiries or concerns, and
coordinate any necessary adjustments to delivery schedules or routes.
• Prepare and maintain documentation related to shipment tracking,
including tracking reports, delivery confirmations, and incident reports,
ensuring compliance with organizational policies and regulatory
requirements.
• Track the movement of shipments, parcels, or vehicles using tracking
systems.
• Enter tracking information, delivery updates, and other relevant data
into tracking systems or databases accurately and promptly to maintain
up-to-date records of shipment movements.
• Provide responsive and courteous customer service to address customer
inquiries, requests for information, or complaints related to shipment
tracking and delivery status.

English teacher , IQ-center, Ternopil’
September 2017 — July 2021

• Plan and prepare well-structured, clearly presented lessons appropriate to
the abilities of all students and the syllabus being taught.
• Engage students to ensure a lively classroom atmosphere.
• Support and motivate students, teachers and other school employees.
• Provide high-quality, accurate, constructive and targeted information to
parents, in subject reports, incidental meetings and communications.
• Maintain materials and resources as needed.

Education
Bachelor's and Master's Degrees, Ternopil Volodymyr Hnatiuk National
Pedagogical University, Ternopil’
September 2014 — January 2020

Graduated with High Honors.