Сергій

Serhii Kazymyrov

Mob. Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)
LinkedIn: [open contact info](look above in the "contact info" section)
Location: EU, Slovenia, Maribor
Purpose: Head of sales

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Work Experience
June 2019 – April 2024
FedEx Ukraine (https://www.fedex.com/en-us/home.html), logistics/transport

Account Executive

Responsibilities:
CUSTOMER RELATIONSHIP MANAGEMENT:
▪ Customer base management, develop existing customers and attraction new;
▪ Propose best solution from line of standard FedEx services (courier services express, freight
solutions) and special services (air and road freight, temperature conditions needs, dangerous
goods, air-charter etc.)
▪ Submit regular personal budgets, opportunity pipelines and activity reports and statistics
utilizing but not limited to Salesforce.
▪ Visit existing and prospect customers according to the standard activity KPIs and agreed
sales process

SUPERVISING THE TEAM:

▪ Drive intracompany cooperation with indoor sales specialists.
▪ Time management, sharing tasks and coordinating completion.
▪ Developing indoor sales specialists potential, supporting their professional growth

SUPPORT ACTIVITIES:
▪ Check completeness of shipping documents required to comply.
▪ Analyzing shipment data
▪ Send proformas, verify incoming payments and issue invoices.
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 ▪ Informing customers about customs clearance procedures (export/import).
▪ Coordinate and communicate to Oversea customer, agent, Shipping line agent, customs
broker and Internal team.
▪ Problem solving

June 2015 – June 2019 (4 years)
TNT Ukraine (https://www.tnt.com )Logistic/transport

Field sales executive

Main responsibilities:
▪ Analysis of potential customers / large enterprises, identification of needs, capacity
assessment;
▪ Planning of actions for attracting new customers (selling presentation, sequence of actions,
resources, etc.);
▪ Insertion and maintenance of information in corporate reporting system;
▪ Conclusion of contacts with clients, organization of meetings;
▪ Finding an access to the decision maker, negotiating with the decision maker;
▪ Preparation of commercial offers for the tenders, based on the individual needs of the client;
▪ Preparation of the presentations to key customers, the analysis of feedback;
Support the customer after cooperation starting

July 2011 - June 2013 (2 years)
Kyivstar PJSC (http://kyivstar.net), mobile operator

Corporate clients attraction/acquisition specialist

Main responsibilities:
▪ Analysis of potential customers / large enterprises, identification of needs, capacity
assessment;
▪ Planning of actions for attracting new customers (selling presentation, sequence of actions,
resources, etc.);
▪ Insertion and maintenance of information in corporate reporting system;
▪ Conclusion of contacts with clients, organization of meetings;
▪ Finding an access to the decision maker, negotiating with the decision maker;
▪ Preparation of commercial offers for the tenders, based on the individual needs of the client;
▪ Preparation of the presentations to key customers, the analysis of feedback;
▪ Support the customer after the transaction before being sent to the service department.

July 2010 – July 2011

UPLINK, ISP

Sales Manager

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Scope of activities: Providing Internet access to corporate clients, complex service providing for
computer and office equipment.
Main responsibilities:
▪ Finding and attracting potential customers
▪ Building customer base
▪ Conducting meetings and presentations
▪ Analysis of competitors' activities
▪ Monitoring of receivables

July 2008-July 2010
4Service Ukraine, business services, business services, marketing research
https://4service.company/uk/about

Head of Project Coordination Unit (Russia, Kazakhstan)

Scope of activity: Service Provider "Mystery Shopper" in Eastern Europe (Ukraine, Russia,
Belarus, Kazakhstan, Moldova), the company aims at providing of service companies with high-
quality information about the level of customer service.
Key responsibilities:
▪ Managing the department (5 staff managers and 2 part-time)
▪ Setting objectives, planning the activities of subordinates, monitor the effectiveness of
managers
▪ Management of Division’s budget
▪ Implement and monitor marketing and promotional activities
▪ Weekly management reports on project implementation

July 2008 - January 2010
4Service Ukraine, business services, marketing research
https://4service.company/uk/about

Key Account Manager (Ukraine, Russia, Kazakhstan)

Main responsibilities:
▪ Analysis of audience of potential customers, developing methods of searching clients, search
for customers (Ukraine (Kiev, Odessa, Dnipropetrovsk) Russia (Moscow, St. Petersburg),
Kazakhstan (Almaty, Astana))
▪ Establishing a database of clients
▪ Developing a work plan with the client and project management
▪ Carrying out market research on "Mystery Shopper" (project preparation, contacts with
clients on organizational matters, information support, monitoring project)
▪ Participation in the tenders for the provision of services (preparation of tender documents,
tendering, contract)
▪ Study and analysis of competitors' activities

Education
August 2002 - June 2007
Taurian National University named after Vernadsky (Ukraine, Simferopol)
Specialty – “Physical rehabilitation”
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Specialist, Diplom of Higher Education

Courses taken

2022 – ABLE (Assess, Build, Launch, Evaluate) problem solving model, Fedex
2022 – QDM (Quality delivery management), FedEx
2019 – Data Privacy Fundamental, FedEx
2018 – Code of business conduct, FedEx
2011 - 2012 year, coaching program with Miller Heiman (https://www.millerheimangroup.com/), at
Kyivstar PJSC

2008 - 2009 - Internal training at “4Service Ukraine”- “Technology of negotiation”, training course
"Negotiation Training ", “Cold Calls”

Additional Information

Driving License- category "B"; own car
Experienced PC user: Salesforce, MS Office
Languages: English (B2), Ukrainian (native), Russian (fluent), Italian (A1)

Home Address:EU, Slovenia, Maribor
Date of birth: 19.09.1984
Marital Status: Married, have 2 children.
Personal qualities: results oriented, high level of self-motivation and self-organization

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