Contact information

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Work experience

Business Development Manager - SaaS Solutions

from 12.2024 to now (1 year 5 months)

Conduct discovery calls with partners and prospects to identify data protection and infrastructure needs.
Deliver live product demonstrations of NAKIVO Backup & Replication, highlighting backup automation, disaster recovery, and replication capabilities.
Guide prospective customers through the evaluation process by explaining licensing models, workload structures, and MSP pricing options.
Support partners and IT teams in selecting appropriate data protection solutions for VMware, Hyper-V, and hybrid environments.
Manage sales opportunities from initial contact through technical evaluation and purchasing stages.
Address technical and commercial objections while positioning the value of the solution.
Collaborate with partners and internal teams to ensure successful solution adoption.

Sales manager

from 09.2022 to 12.2024 (2 years 4 months)
cryptochoice, Kyiv (Marketing, advertising, and PR)

Conduct 200+out bound calls/day, achieving conversion on high-value deals
Created a lead-nurturing script that improved call-to-deal success.
Deep knowledge of crypto market deals; boosted client acquisition by 15%.
Strong communication: achieved a 30% outbound call conversion rate.
Led a remote team of 10+ sales reps, hitting 120% of targets for 6 months straight.
Proficient with CRM tools: improved lead management efficiency by 20%.
Delivered 20+ FTDs monthly, driving consistent revenue growth. Depending on the leads
Managed operations across 4 time zones with 80% client satisfaction.
Recruited, trained, and mentored remote sales teams, increasing productivity by 25%.
Developed strategies that shortened the sales cycle by 15% and improved closing rates by 25%.
Built relationships with 67+ clients, achieving an 75% retention rate.
Collaborated with marketing/product teams to boost inbound leads by 15%.

Customer success manager

from 01.2021 to 12.2021 (1 year)
Getwork.top, Remote (Marketing, advertising, and PR)

Handled 80+ customer inquiries/week via Slack & Skype,
maintaining 98% satisfaction
Drove $5K+/month in upsell revenue by promoting workspace rentals • Managed CRM records and
coordinated with on-site teams for seamless service
delivery
Shared promotions & discount campaigns, lifting monthly
sales.

Education

Taras Shevchenko National University of Kyiv

Office Technology Management, Київ
Higher, from 2017 to 2019 (2 years)

Additional education and certificates

Essential Strategies and Skills

2023

Business Strategy Fundamentals

2024

NAKIVO Technical Solutions Professional Certificate

2024

NAKIVO Sales Professional Certificate

2024

HubSpot Sales Software Certification

2023

Knowledge and skills

• Самостійність
• Комунікабельність
• Активний продаж
• Ведення CRM
• Receiving incoming calls
• Conducting online chats
• Computer literacy
• MS Word
• Educability
• Teamwork
• Organizedness
• Work with clients
• MS Excel
• Time management
• Activity
• Accounting management
• Openess
• Self motivation
• Technical support for users
• Learner
• Sales management
• Attentiveness
• Making outgoing calls
• Conflict resolution
• Communicability
• SaaS Sales
• Business Development & Lead Generation
• B2B Sales & Consultative Selling
• Technical Solution Presentation
• Sales Pipeline & Opportunity Management
• Discovery Calls & Product Demonstrations

Language proficiencies

English — advanced

Additional information

whatsapp: [open contact info](look above in the "contact info" section)
Telegram: @xeeee9
Email: [open contact info](look above in the "contact info" section)