Vitaliy

Vitaliy Cherniy
14/3 Zarichanska Str, Khmelnickiy, Khmelnickiy Region [open contact info](look above in the "contact info" section)
1324 23rd Ave. San Francisco, CA [open contact info](look above in the "contact info" section) — [open contact info](look above in the "contact info" section)

Education
San Francisco City College, San Francisco, CA
Associate Degree in Administration of Justice(paraligal), May 2015

Fort Lee, Virginia, US Army
Automated Logistical Specialist Course 551-92A10( logistics), March 2011
• Honer graduate

Kyiv National University of Technology and Design, Kyiv, Ukraine
Master's Degree in Enterprise Economics (business) June 2009

Academy of Computer Technology "Step", Kyiv, Ukraine
Associate Degree in Program Development (program development) May 2006
• Member of "A" Microsoft Team Ukraine
• Distinguish graduate

Experience
Call Center, Ternopil, Ukraine November 2023 - April 2024
Call Center Agent
• Route customers to the right agent or department;
• Provide recorded responses to frequently asked questions;
• Deflect calls by allowing callers to switch from a live call to a video call;
• Work by the script depending of clients needs;
• Resolving customer's issues;
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California Army National Guard 223rd MI BN (Linguist), San Francisco, CA February 2013-2017
35M (Human Intelligence Collector)
• Conducts debriefings and interrogations of HUMINT sources in English and foreign languages; assists in screenings of HUMINT sources and documents; participates in CFSO; translates written foreign material and captured enemy documents into English.
• Prepares appropriate intelligence reports; acts as an interpreter/translator for intelligence matters and materials.
• Reviews and edits translations of foreign documents and material for accuracy and completeness. Performs difficult interrogations and translations.
• Screens assesses and debriefs (in a foreign language) refugees and defectors to fulfill strategic intelligence requirements.
• Debriefs U.S. prisoner-of-war returnees and other friendly sources to obtain information for military intelligence. Prepares Information Intelligence Reports.
• Conducts liaison in a foreign language with Host Nation agencies. Interprets foreign language into English or English conversations and ensures the accurate exchange of statements, ideas, and intent.

Randstad "Placement Pros"
"Holliday Inn Hotel" San Francisco, CA
February 2013 - April 2013
Unarmed Security Guard Manager
• Collaborating with department managers to determine security needs;
• Develop security strategies, implement security procedures, and supervise security
• Controlling the security Operations budget, monitoring expenses, and documenting processes;
• Responsible for the safety of guests and staff personnel on the property.
• Supervising, recruiting, and training security personnel;
• Gathering security intelligence and implementing preventative measures;
• Call and assist the police or fire department by telephone or on the spot in case of fire or the presence of unauthorized persons.
• Check reports of the staff and follow up if needed;
• Developing work schedules, allocating tasks, and monitoring personnel performance;
• Preparing equipment maintenance schedules promptly;
• Ensuring compliance with company policies and security industry regulations;

U.S. Security Associates. INC
"Intercontinental Hotel" and "Mark Hopkins Intercontinental Hotel" San Francisco, CA
September 2012- January 2013
Unarmed Security Guard Supervisor
• Examined doors, windows, and gates to determine that they are secure.
• Filed reports, and monitored and patrolled designated areas.
• Reported irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Called police or fire department by telephone in case of fire or presence of unauthorized persons.
• Registered record time of inspection trips at watch stations.
• Responsible for the safety of guests and staff personnel on the property.
• Performed other duties as assigned.

California Army National Guard, 349th QM SUP BN, Vallejo, CA July 2010–February 2013
92A (Automated Logistic Specialist)
• Establish and maintain stock records and other documents such as inventory, materiel control, accounting and supply reports and establish, and maintain automated and manual accounting records, post receipts and turn-ins and perform dues-ins and dues-outs accounting.
• Correct error and exception documents, review and verify quantities received against bills of lading, contracts, purchase requests, and shipping documents.
• Maintained stock locator system and administered document control procedures.
• Process requests, and turn in documents at the direct support level through the warehousing section.
• Process inventories, surveys and warehousing documents and perform prescribed load list (PLL) and shop stock list (SSL) duties in manual and automated supply applications.
• Perform accounting and sales functions in self-service supply
• Perform Standard Army Maintenance System Enhanced (SAMS-E) duties in automated applications and simplify and standardize the collection and use of maintenance data
• Improve readiness management and visibility by providing equipment status and asset data
• Raise the quality and accuracy of performance, cost, backlog, man-hour, and parts data through improved maintenance management
Licenses
CPR/AED Certificate
Valid Motor Vehicle operator's license

LANGUAGES
• Fluent in Russian, Ukrainian, and English
INTERESTS
• IT field, sport, history and chess