Павло

Sytnyk Pavlo
Kyiv, UA
[open contact info](look above in the "contact info" section) (Telegram, Viber)
[open contact info](look above in the "contact info" section)
Energetic and motivated customer service representative and sales executive with 6 years of experience in customer service. Able to effectively communicate and work cooperatively with a team. Skilled at efficiently managing resources to meet deadlines and achieve monthly targets set by the management. Highly motivated and able to work independently and under pressure.

Skills
• CRM, 1C, Bitrix24, PowerPoint, Photoshop, Figma,
• Windows, IOS, Microsoft Office software programs,
• Staff training
• Organizational skills
• Customer service
• Customer support
• Teamwork
• Relationship building
• Analytic skills
• Leveraging technology
• Management
• Problem solving
• Communication skills
• Decision making
• Negotiation
• Ability to work under pressure
• Multitasking
• Creative
• Organized
• Web (Html/css/js/wordpress/ admin opencart)
• Target marketing
• Smm

Work Experience

Senior Sales Advisor
Vision Lighting - Kyiv, Ukraine
Wholesale trade / Distribution / Import-export
March 2021 — November 2023
• Clearly explained products' benefits to customers to drive sales.
• Advising clients on commercial lighting product.
• Project development, implementation and management.
• Tracking, recording, reporting, and storing information related to projects and customers, ensuring all information is accurate and complete.
• Handling all confidential information in a responsible manner.
• Stayed up to date on latest trends in sales promotions, product updates and service changes.
• Transformed product queries into sales.
• Communicated with customers to determine their needs, provide recommendations, and
• upsell services.
• Provided helpful, attentive sales support to generate positive customer feedback.
• Adapted sales approach based on customer needs.
• Possessed an ability to achieve monthly personal sales targets.
• Training, support and guidance of junior sellers.
• Dialux user (create 3d vizualizations)

Marketing SEO
Tetafarm - Kyiv, Ukraine
Marketing / E-commerce
July 2018— December 2024
• The company's entry into Ukrainian marketplaces (Prom, Rozetka, Zakupka, Epicentr)
• Built a sales funnel
• Employee training
• Document flow control
• Development of a website (online store) together with a contracting company
• Content for SMM and web site
• Product promotion on different marketplaces
• Google my business
• Control of accounts receivable
• Swot and pest analyzes
• Competitors analize

Front-end developer/middle full stack
Own project- Kyiv, Ukraine
Web develop / Marketing/Analytics/communication
August 2020 — May 2024
• Communication with business owners
• Sales funnel creation
• Create website (Wordpress), clear code Html/Css/Js/Sass/Php
• Seo optimizations
• Marketing
• Analytics
• Google my business
• Working with Data Base
• SSl/Http hosting admin
Marketing/ Organizer
Funattic- Kyiv, Ukraine
Organizer / Marketing/Analytics/Communication
August 2019 — May 2020
• Target marketing
• Organised team-building events
• Photographer
• Seo optimization
• Communication with clients
• Smm

Education
Bachelor degree Manager foreign economic activities (Manager)
National Aviation University - Kyiv, Ukraine, 2016-2021

Languages
Ukrainian (native)
English (intermediate)
Russian (proficiency)

Additional Information
• Ability to navigate the Internet (search, collect and analyze information).
• Detail oriented, customer focused
• Ability to use good judgment in order to carry out detailed instructions .
• Punctual, reliable and solid attendance record and great attention to details.
• Ability to interpret an extensive variety of instructions and deal with several tasks.
• Fexible for adaptation

Additional Information
• Prefer work online + appearances in the office

Hobby and description my personality
I lead an active lifestyle and play sports. From the age of 18, he worked both as an operations manager and as head of the marketing department in the company.

At the moment I am looking for a job remotely or with partial attendance at the office.

Knowledge of English is at a good level, but since there was no practice, speaking is a little lame - lifting is not a problem