Анна

Anna Biedina
Nationality: Ukrainian  Phone number: [open contact info](look above in the "contact info" section)

 Email address: [open contact info](look above in the "contact info" section)  Telegram: @anna_bedina
 Home: Kyiv (Ukraine)

WORK EXPERIENCE

Manager (Own business)
Dance school of social dancing (jazz and swing) "Hot Boogie Club" [ 01/2015 – Current ]
City: Kyiv | Country: Ukraine

Duties and Responsibilities:
- organization of regular classes;
- organization of work-shops of local and international teachers;
- organization of different events (dance parties, competitions, festivals) with local and international teachers and
participants;
- weekly report about dance school activity.

Account Manager (Projects Accountant)
Group GT-Trans Europe, Ukrainian office (Transportation and Forwarding Services) [ 09/2009 – 01/2015 ]
City: Kyiv | Country: Ukraine

Duties and Responsibilities:
• ​Communication with clients for financial issues (payments, debts, invoicing procedure etc.), all
correspondence in English:
- preparing Agreements (translation from/to English);
- issuing invoices to clients for transportation services and additional charges;
- calculation additional charges (cost of demurrages, EX1, convoy);​
- working with claims for damages and losses of the cargo;
- control of accounts receivable;
- providing clients with requested transport documentation (e.g. copies of CMR, T1 etc.);
- sending all needed documents to clients by means of FedEx, UPS (by request);
- working with e-banking;
- working with CRM system (entering data, uploading docs etc.).
• ​Interaction with Transport, Commercial and Finance departments on all client's issues.
• ​Interaction with the developers of the CRM-system created for the company (drafting requirements,
adjusting the requirements according to the company's requests and the capabilities of the CRM-system,
checking the functioning of the system, developing the stages of implementing the CRM-system in use,
etc.).​
• ​Preparing reports of executed work (weekly base).​

Business English Tutor
Language school "Cicerone" [ 04/2008 – 09/2009 ]
City: Kyiv | Country: Ukraine

- business English tutor for corporate clients
Executive manager of a Customer Service Department
State Enterprise "Agency for the identification and registration of animals" [ 02/2004 – 02/2009 ]
City: Kyiv | Country: Ukraine

Duties and Responsibilities:
- working with incoming documentation;
- organization, distribution and control of the managers' work;
- interaction with users of the program of the Register of Identification and Registration of Animals (consulting,
elimination of possible inconsistencies, etc.);
- interaction with the Ministry of Agrarian Policy of Ukraine;
- interaction with the internal departments of the Agency (logistics, legal and technical departments, accounting,
etc.);
- interaction with branches of the Agency in all regional centers of Ukraine;
- preparing reports of executed work.

Office manager (assistant manager)
Private Enterprise "Trade Digest" [ 10/2003 – 01/2004 ]
City: Kyiv | Country: Ukraine

Duties and Responsibilities:
- r​ eceiving and distributing incoming calls, sending original documents, order water and office supplies;
- working with primary accounting documents.​

EDUCATION AND TRAINING

Master's degree
National Pedagogical Dragomanov University [ 09/2003 – 02/2009 ]
City: Kyiv | Country: Ukraine

Faculty of Foreign Philology. Master of Philology (English and German)

Project Management in IT
Beetroot Academy [ 11/2020 – 03/2021 ]
City: Kyiv | Country: Ukraine

Software testing
QALight [ 09/2018 – 12/2018 ]
City: Kyiv | Country: Ukraine

LANGUAGE SKILLS

Mother tongue(s): Ukrainian | Russian

Other language(s):
English Polish
LISTENING C1 READING C1 WRITING C1 LISTENING A2 READING A2 WRITING A2
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1 SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1

German
LISTENING A1 READING A2 WRITING A2
SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

ORGANISATIONAL SKILLS

Organisational skills
• responsibility, accuracy, attentiveness;
• leadership (was responsible for a team of 5-6 people);
• strong organizational and problem solving skills;
• ability to deal with great amount of data and information (working with 10-20 projects at the same time in a
freight-forwarding company);
• tendency to systematize and rationalize​​.

COMMUNICATION AND INTERPERSONAL SKILLS

Communication and interpersonal skills Good communication skills​; stress resistance; ability to quick learning.

JOB-RELATED SKILLS

Job-related skills

Knowledge of PM methodologies (Agile Scrum/Kanban, Waterfall).
Theoretical knowledge of SDLC (Planning, Analysis, Design,

Implementation, Maintenance).

Familiar with Jira, Trello, Asana, MS Office, Terrasoft CRM.

Basic understanding of web-technologies (HTML, CSS, JavaScript).

Experience in manual testing.

Experience in writing user story, test case, check list, bug report.