Юлія

EXPERIENCE

Assistant Manager
Group of companies "Prometey" May 2023-Jul 2023

- management of the manager's personal schedule and
support at business meetings;
- keeping a protocol of negotiations;
- organization of events, organization of
transportation of the manager and employees of the
company;
YULIA GRYTSAI - execution of personal errands.

MARKETING MANAGER Corporate Flight Attendant
Ukraine International Airlines May 2016-Apr 2023
ABOUT ME
- conducting briefings and briefings;
I have extensive experience in - provision of help and psychological support in
the field of customer service difficult situations on board the plane;
and am able to successfully - conducting pre-flight checks of emergency
solve critical and difficult equipment;
situations. - control of the airline's procedures in providing
Among my strengths are services to passengers and carrying out inventory;
independence and the ability to - informing passengers about the use of safety
make decisions alone, but at the equipment and emergency equipment.
same time I work well in a team.
Able to work in multitasking
Corporate Flight Attendant
mode.
I always acquire new knowledge Smartwings Apr 2022-Nov 2022
and engage in self-development.
- instructing passengers on the rules of behavior on
board during the flight;
SKILS - control check of the functional readiness of the
familiar with CRM systems aircraft cabin for meeting passengers;
work with office documents - communicating with passengers, resolving various
knowledge of Word, Excel, situations (including conflict situations);
MS-Office - conducting an inventory;
- provide first medical and psychological aid to
CONTACTS passengers, if necessary.

Location: Kyiv
e-mail: [open contact info](look above in the "contact info" section) EDUCATION
Phone: [open contact info](look above in the "contact info" section)
LinkedIn: National Aviation Univercity 2009-2014
[open contact info](look above in the "contact info" section)
Master's degree in Management and logistics.
ulia-grytsai-616051219/ Transport technologies.

LANGUAGES
Ukrainian - Native CERTIFICATES
Russian - Native
English - Upper-Intermediate Completed English courses at VLS
Scored 5.5 on the IELTS exam (B2)