Anstasiia

SHEVCHYK
ANASTASIIA
CUSTOMER SERVICE SPECIALIST

ABOUT ME

I am a dedicated individual with a passion for working with people and

CONTACT helping them to achieve their goals. With a background in sales and solid
communications skills, I am committed to connecting people with the
resources they need to succeed.

[open contact info](look above in the "contact info" section)
WORK EXPERIENCE
[open contact info](look above in the "contact info" section)

2023-2024 - now
anastasiiawacc Praud-development company | Ukraine, Lviv
Manager at Select Investment-Hotel
Ukraine, Lviv
Customer Support representative part-time. Switchboard management.
Attendance at the front desk. Check-in and check-out book organization
and part-time guide employees.
SKILLS
Working with clients directly, providing assistance in a phone, email/social
media
CRM tools
2022-2023
Administration Software, EnglishHub company | Ukraine
Booking.com Sales representative (remote)
Effectively communicating the benefits of the school's programs to
Sales Account Management
prospective customers, generating leads, conducting consultations

Office tools and messaging apps Enrolling students to support their language learning journey.

(slack, Teams)

LANGUAGE EDUCATION

Lviv Polytechnic National University
English
Bachelor in Humanities and Social Science
Ukraine
2020-2024