Юлія

Yuliia Romanets

Date of birth: 22/01/1996 Nationality: Ukrainian Gender: Female

Phone number: [open contact info](look above in the "contact info" section) (Mobile) Email address:

[open contact info](look above in the "contact info" section) LinkedIn:

[open contact info](look above in the "contact info" section) Instagram:

[open contact info](look above in the "contact info" section) Address: Kyiv, Ukraine (Home)

ABOUT ME

Available for relocation.

WORK EXPERIENCE

01/2020 – CURRENT
SUPPORT & COMPLIANCE OFFICER

• Documents verification;
• Payments, fraud monitoring;
• Communications with banks, payment providers;
• Support duties.

05/2019 – 12/2019 Kyiv, Ukraine
CUSTOMER SERVICE REPRESENTATIVE ALGOWAVE

- Open and maintain customer accounts by recording account information;
- Prepare product or service reports by collecting and analyzing customer information;
- Contribute to team effort by accomplishing related results as needed;
- Resolve customer complaints via phone, email, mail or social media.

10/2018 – 05/2019 Kharkiv, Ukraine
SALES SUPPORT ASSISTANT ADORIASOFT

- Filing and retrieving corporate records, documents, and reports;- Provide general administrative support;-
Opening, sorting and distributing incoming faxes, emails, and other correspondence;-Answering phones
and routing calls to the correct person or taking messages.

07/2018 – 09/2018 Kharkiv, Ukraine
LEAD VERIFICATION MANAGER INFUSE MEDIA

- Lead generation;- Work with CRM;- Ensuring customers are provided with all required contract, disclosure,
and informational materials;

EDUCATION AND TRAINING

09/2017 – 03/2019 Kharkiv, Ukraine
MASTER OF LAW NLU of the Yaroslaw the Wise

09/2013 – 06/2017 Kharkiv, Ukraine
BACHELOR NLU of Yaroslaw the Wise
LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING
Spoken Spoken
Listening Reading
production interaction
RUSSIAN C2 C2 C2 C2 C2

ENGLISH B2 B2 B2 B2 B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

OTHER SKILLS

Other skills

-good organizational skills;
-good communicational skills;
-can work under the pressure.