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COO, операційний менеджер

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COO, операційний менеджер, менеджер з якості, директор з якості, Business process manager
Age:
40 years
City:
Ivano-Frankivsk

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VIKTOR GORIN Ivano-Frankivsk, Ukraine
[open contact info](look above in the "contact info" section)
Business Process Manager | Operations & Digital [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Transformation

PROFESSIONAL PROFILE
Hybrid operations leader who bridges the shop floor and the data layer. 14 years in Tier-1 manufacturing
(Plant Director, Quality Manager) building QMS, Lean systems and launching plant from scratch - now
leading Business Process Development in IT, architecting a Microsoft Fabric data platform, Power BI
analytics, Power Automate automation and AI agents.

CORE COMPETENCIES
– Business Process Design & BPMN – Data Strategy & Microsoft Fabric
– Operational Excellence / Lean / Six Sigma – Analytics & Reporting (Power BI, DAX)
– Quality Management Systems (ISO 9001, IATF – Process Automation (Power Automate, Copilot
16949) Studio)
– Plant Start-up & Production Transfer – AI Integration (FastAPI, Azure AI, RAG)
– KPI & Performance Management – Change, Risk & Stakeholder Management

PROFESSIONAL EXPERIENCE
Business Process Development Team Lead 05/2023 – Present
Sombra LLC (IT / Software Services), Ivano-Frankivsk
– Architected the company's Data & AI strategy on Microsoft Fabric - designed a domain × layer ×
environment workspace architecture establishing a single source of truth across HR, finance, delivery
and business development.
– Built the executive analytics ecosystem in Power BI (Project Portfolio, HR/Talent Acquisition, BizDev
dashboards) with certified semantic models, RAG-based health triggers and automated weekly
executive reporting.
– Automated recurring business processes with Power Automate and Copilot Studio agents (document
management, change-request intake, recruitment reporting), cutting manual effort and standardizing
governance.
– Designed and integrated AI solutions (FastAPI CV platform, vector search, Azure AI Foundry)
integrated with Zoho and SharePoint to deliver an internal resource-management and recruitment
platform.
– Led the migration of controlled documentation to a SharePoint Document Management System with a
governed lifecycle, standardized templates and automated approval workflows.
Director / Plant Manager 11/2021 – 05/2023
Eckerle Automotive Ukraine (Tier-1 Automotive), Ivano-Frankivsk
– Launched a new plant from scratch - selected the core team, designed the production-transfer plan.
– Developed the 5-year plant strategy focused on financial results and team-competence development,
and owned the plant budget requirements.
– Safeguarded business continuity and reduced the negative financial impact of the full -scale war
through rapid risk management and operational re-planning.
Quality Manager (Deputy General Manager) 12/2019 – 11/2021
PAS Ukraine (Tier-1 Automotive), Ivano-Frankivsk
– Implemented the Quality Management System to ISO 9001 with zero nonconformities at the first
external audit.
– Core-team member for a greenfield plant start-up (org design, hiring, professional selection); within 2
years the site ranked 3rd of ~50 locations group-wide for quality and efficiency.

– Led the digitalization of regular reporting and auditing - an early move from manual tools to digital
reporting systems (the foundation of my current data work).
– Designed the motivation/bonus system (process) for direct and indirect production staff.
Manager, Quality Engineering (Deputy General Manager) 11/2015 – 11/2019
TE Connectivity (Tier-1 Automotive), Ivano-Frankivsk
– Implemented and continuously improved a Quality Management System to IATF 16949, achieving
direct shipments to 3 OEMs (Ford, Renault, Nissan) and preferred-supplier status with Autoliv.
– Led a quality engineering and production-quality team (1 supervisor, 8 engineers, 32 inspectors);
improved plant quality performance by 50% through zero-defect and quality-mindset programmes.
– Core-team member for a plant closure and the relocation of running projects to a new location.
Senior / Quality Engineer 11/2009 – 11/2015
TE Connectivity, Ivano-Frankivsk
Test Engineer 08/2008 – 11/2009
Testing Laboratory “Standard Service”, Ivano-Frankivsk

EDUCATION
Ivano-Frankivsk National Technical University of Oil and Gas 2003 – 2008
Specialization: Metrology and Measuring Equipment

CERTIFICATIONS & TECHNICAL SKILLS
– Quality: Auditor IATF 16949 (ISO 9001); Auditor VDA 6.3 (internal process audits)
– Methodology: Six Sigma Green Belt; PFMEA, SPC, Global 8D (Ford Training Center); ISO 21500
Project Management
– Digital / Data: Microsoft Fabric, Power BI (DAX), Power Automate, Copilot Studio, SharePoint, SAP;
APIS; Microsoft 365

LANGUAGES
Ukrainian — Native English — Upper-Intermediate (B2)

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