Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/11162464/

Work experience

Customer support representative

from 04.2023 to now (2 years 4 months)
Wow24-7, Дистанційно (IT)

My responsibilities on this job are:
- answering incoming quires of customers via ticket system;
- correcting customers quotes;
- сustomer support from the beginning of the order to its completion;
- communicating with dev and product teams considering clients quires;
- сhecking the correctness of payment for orders, changing them if required.

Education

Українська академія друкарства

Графічний дизайн, Львів
Unfinished higher, from 2022 to 2026 (4 years)

Currently styding.

Гімназія імені О. Цинкаловського

Лінгвістичний факультет, Володимир
Specialized secondary, from 2011 to 2022 (11 years)

Knowledge and skills

• Slack
• Communicability
• Stress resistance
• Work with clients
• Productivity
• Conducting online chats
• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Figma
• Conflict settlement
• Adaptability
• Web design
• MS Excel
• Ability to work in multitasking mode
• Trello
• Google Docs
• Google Sheets

Language proficiencies

• Ukrainian — fluent
• English — above average

Additional information

I have 1.5 years of experience as a Customer Support Representative. I am currently working on the next step of my career in this field. I love the idea of helping other people and growing as a professional in the field I'm working in. I have great communication skills and have worked with clients in English. The things I value most are a healthy team atmosphere and transparency. Highly motivated to work on the new job and project.
I am looking for remote job only with no night shift and no calls.
My additional skills include:
- Adobe Illustrator, Adobe Photoshop, Adobe InDesign - advanced;
- Photoshop - advanced;
- Slack;
- Trello.

My contacts:
Tg: @dana_mig
Linkedin: [open contact info](look above in the "contact info" section)