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Sherry

Freight Dispatcher

Considering positions:
Freight Dispatcher, Relationship manager, Business Analyst
Age:
40 years
City:
Lviv

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​SHERRY BOOTH​
[open contact info](look above in the "contact info" section) |​​[open contact info](look above in the "contact info" section)​ ​|​

​Remote (EET Time Zone) | [open contact info](look above in the "contact info" section)

​US Citizen, currently in Ukraine​

​PROFESSIONAL SUMMARY​
​ ative English speaker with over 10 years of experience in logistics, financial operations, and​
N
​service management. Proven track record in high-volume environments, specializing in vendor​
​communication, night-shift operational oversight, and resolving complex delivery or payment​
​discrepancies.​

​TECHNICAL SKILLS & CERTIFICATIONS​

​●​ L ​ ogistics & Operations:​​Carrier/Vendor Relations, International Agent Accounts,​
​Multi-currency Settlements, and PO/Invoice matching.​
​●​ ​Communication​​: Native English fluency for clear coordination with US-based drivers,​
​brokers, and clients.​
​●​ ​Systems:​​Hands-on experience with Oracle 12, SAP, and Wix e-commerce platforms.​
​●​ ​Reliability:​​Extensive history of night-shift supervision and managing high-pressure​
​escalations.​
​●​ ​Education: Tarrant County College​​, Arlington, TX — Associate's Degree (2006)​

​PROFESSIONAL EXPERIENCE​

​Gold Bar Lemonade, LLC, Lviv, Ukraine (US Citizen)​

​Assistant to the Head of Enterprise​​(June 2024 – Present)​

​●​ P ​ rocess & Systems Integration:​​Spearheaded a critical​​operational systems integration,​
​successfully connecting the online store via API with the Point-of-Purchase (PPO) cash register​
​for unified inventory and sales management.​
​●​ ​Funding & Finance:​​Drove a critical funding initiative​​by preparing all required documentation​
​and financial narratives for an upcoming microgrant submission designed to accelerate business​
​growth.​
​●​ ​Administrative Oversight:​​Functioned as the central​​communications and administrative hub for​
​all external financial partners (Accountants and Banking), efficiently managing sensitive inquiries​
​and documentation.​
​●​ ​E-commerce Launch:​​Established foundational e-commerce infrastructure by independently​
​developing and launching the company's first digital storefront using the Wix platform.​
​Costco Wholesale (Fortune 500 Company), Issaquah WA, USA​

​IT Service Desk Supervisor​​(June 2017 – August 2018 & April 2021 – June 2023)​

​●​ I​ncident Management:​​Directed​​Incident Management​​within the ITSM framework, providing​
​crucial operational oversight and ensuring rapid resolution of complex, high-priority client​
​escalations to maintain service continuity.​
​●​ ​Team Leadership:​​Directed supervision, coaching, and​​performance management for a team of​
​10-12 agents​​, while regularly managing floor operations​​for up to​​60+ staff​​as Supervisor on​
​Duty.​
​●​ ​Process Governance:​​Managed real-time adherence and​​quality assurance across Service​
​Desk operations, ensuring compliance with established ITIL and company standards.​

​Membership Invoicing & Bulk Shop Card Manager​​(August​​2018 – April 2021)​

​●​ F ​ inancial Control:​​Managed the creation and quality​​control of high-volume membership​
​invoicing and the Executive Reward Program, overseeing processes for the US portion of a​
​global portfolio spanning over​​136 million card members​​.​
​●​ ​Operations & Security:​​Coordinated the bulk fulfillment​​of high-value Shop Cards and acted as​
​the building’s​​Emergency Protocol Liaison​​, maintaining operational security and readiness.​

​Accounting Supervisor, Costco Travel​​(September 2015 – June 2017)​

​●​ S ​ upervised full-cycle accounting functions including​​Accounts Payable​​,​​Accounts​
​Receivable/Collections​​, and​​Member Refunds​​.​
​●​ ​Prepared and processed​​Intercompany Journal Entries​​and completed timely​​End of Month​
​Reconciliations​​to ensure accurate internal financial​​alignment.​

​BDA INC (World’s Leading Merchandise Agency), Woodinville, WA, USA​

​Accounts Payable Supervisor​​(April 2013 – August 2015)​

​●​ S ​ ystem Migration & Efficiency:​​Led a critical data​​migration and cleanup initiative, successfully​
​eliminating a backlog of approximately​​9 linear feet​​of paper invoices​​and migrating the​
​department from a legacy DOS program within months.​
​●​ ​Security & Governance:​​Improved payment security and​​governance by designing and​
​implementing a new, mandatory​​three-step payment approval​​workflow​​.​
​●​ ​Full Cycle AP:​​Managed full-cycle Accounts Payable,​​including 1099 filings and purchase order​
​reconciliation.​

​Radiant Global Logistics (Top 100 Logistics Provider), Bellevue WA, USA​

​International AP Manager, Trainer & Associate​​(2008–2013)​

​●​ I​nternational Financial Resolution:​​Managed and reconciled​​complex​​International Agent​
​Accounts (Contra-Settlements)​​, summarizing mutual​​payables/receivables and executing final​
​settlements after performing required​​multi-currency​​conversions​​.​
​●​ ​Process Training & Standardization:​​Served as the​​lead​​Domestics and International AP​
​Trainer​​, standardizing best practices for all core​​functions including PO/Invoice matching,​
​discrepancy resolution (R-Blocks), and vendor communication.​
​●​ ​Operational Oversight:​​Provided night shift supervision for Accounts Payable staff, ensuring​
​continuous coverage and workflow management.​

​Sherry Booth​​2​

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