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Sherry
Business analyst
- Age:
- 40 years
- City:
- Lviv
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SHERRY BOOTH
US Citizen, currently in Ukraine
[open contact info ](look above in the "contact info" section) |[open contact info ](look above in the "contact info" section)|
Remote (EET Time Zone) | [open contact info ](look above in the "contact info" section)
PROFESSIONAL SUMMARY
ighly versatile Native English speaker with over 10 years of experience across Fortune 500
H
Retail, Global Logistics, and IT Service Management (ITSM). Deep understanding of US
corporate culture, specializing in navigating high-level stakeholder environments and
translating complex operational data into strategic narratives for C-suite decision-makers.
Proven track record in high-volume environments, specializing in management,
communication, operational oversight, and complex operational landscapes.
TECHNICAL SKILLS & CERTIFICATIONS
● C ertifications:UiPath Automation Business Analyst Associate (2025), SAFe Scrum
Master (2022), Competent Communicator (Toastmasters).
● Systems:Hands-on experience with Oracle 12, SAP, and Wix e-commerce platforms.
● Strategic Relationship Management:Expert in navigating complex, multi-year client
partnerships.
● High-Stakes Communication:Competent Communicator (Toastmasters) with
experience presenting to C-suite and AVPs.
● Cross-Cultural Bridge:Native fluency with a deep understanding of US corporate
etiquette and expectations.
● Analytical Problem Solving:Utilizing Business Analyst methodologies to translate
client "pain points" into technical requirements.
PROFESSIONAL EXPERIENCE
English & Technical Soft-Skills Consultant | Lviv, Ukraine |Aug 2025 – Present
● S trategic Advisory:Facilitate high-stakes English Speaking Clubs for IT firms,
coaching technical teams on soft skills to improve client-facing transparency.
● Cultural Translation:Serve as a bridge for local businesses by translating complex
technical needs into direct, ROI-focused narratives for international partners.
● Consultative Training:Deliver specialized Science/English instruction at Lviv British
School and Business English instruction at Business English Academy, focusing on
Western corporate etiquette.
Gold Bar Lemonade, LLC | Lviv, Ukraine |June 2024 – Present
Assistant to the Head of Enterprise
● P rocess & Systems Integration:Spearheaded a critical operational systems
integration, successfully connecting the online store via API with the Point-of-Purchase
(PPO) cash register for unified inventory and sales management.
● Administrative Oversight:Functioned as the central communications and
administrative hub for all external financial partners (Accountants and Banking),
efficiently managing sensitive inquiries and documentation.
● E-commerce Launch:Established foundational e-commerce infrastructure by
independently developing and launching the company's first digital storefront using the
Wix platform.
Costco Wholesale (Fortune 500 Company) | Issaquah WA, USA
Service Desk Supervisor |June 2017– August 2018 & April 2021– June 2023
● E xecutive Communication:Directed Incident Management within the ITSM
framework, providing crucial operational oversight and high-level updates to AVPs and
senior leadership during outages.
● Team Leadership:Supervised and coached a team of 10-12 agents, managing floor
operations for up to 60+ staff to ensure service continuity.
● Process Governance:Managed real-time adherence and quality assurance across
Service Desk operations, ensuring compliance with established ITIL and company
standards.
Membership Invoicing & Bulk Shop Card Manager |August 2018 – April 2021
● F inancial Control:Managed the creation and quality control of high-volume
membership invoicing and the Executive Reward Program, overseeing processes for
the US portion of a global portfolio spanning over 136 million card members.
● Operations & Security:Coordinated the bulk fulfillment of high-value Shop Cards and
acted as the building’s Emergency Protocol Liaison, maintaining operational security
and readiness.
Accounting Supervisor, Costco Travel |September 2015 – June 2017
● C onflict Resolution:Designed and implemented a multi-week cross-departmental
"knowledge sharing" program to align Staff Accountants and agents, resolving internal
silos.
● Financial Governance:Supervised full-cycle accounting functions, ensuring accurate
internal alignment through timely reconciliations and journal entries.
BDA INC (World’s Leading Merchandise Agency) | Woodinville WA USA
Accounts Payable Supervisor| April 2013 – August 2015
● S ystem Migration & Efficiency:Led a critical data migration and cleanup initiative in
preparation for migrating the department from a legacy DOS program to an ERP.
● Security & Governance:Improved payment security and governance.
● Full Cycle AP:Managed full-cycle Accounts Payable, including 1099 filings and
purchase order reconciliation.
Radiant Global Logistics (Top 100 Logistics Provider)| Bellevue WA, USA
International AP Manager, Trainer & Associate| 2008–2013
● International Financial Resolution:Managed and reconciled complex International
Agent Accounts (Contra-Settlements), summarizing mutual payables/receivables and
executing final settlements after performing required multi-currency conversions.
● Process Training & Standardization:Served as the lead Domestics and International
AP Trainer, standardizing best practices for all core functions including PO/Invoice
matching, discrepancy resolution (R-Blocks), and vendor communication.
● Operational Oversight:Provided night shift supervision for Accounts Payable staff,
ensuring continuous coverage and workflow management.
EDUCATION
Associate’s Degree| Tarrant County College, Arlington, TX
US Citizen, currently in Ukraine
[
Remote (EET Time Zone) | [
PROFESSIONAL SUMMARY
ighly versatile Native English speaker with over 10 years of experience across Fortune 500
H
Retail, Global Logistics, and IT Service Management (ITSM). Deep understanding of US
corporate culture, specializing in navigating high-level stakeholder environments and
translating complex operational data into strategic narratives for C-suite decision-makers.
Proven track record in high-volume environments, specializing in management,
communication, operational oversight, and complex operational landscapes.
TECHNICAL SKILLS & CERTIFICATIONS
● C ertifications:UiPath Automation Business Analyst Associate (2025), SAFe Scrum
Master (2022), Competent Communicator (Toastmasters).
● Systems:Hands-on experience with Oracle 12, SAP, and Wix e-commerce platforms.
● Strategic Relationship Management:Expert in navigating complex, multi-year client
partnerships.
● High-Stakes Communication:Competent Communicator (Toastmasters) with
experience presenting to C-suite and AVPs.
● Cross-Cultural Bridge:Native fluency with a deep understanding of US corporate
etiquette and expectations.
● Analytical Problem Solving:Utilizing Business Analyst methodologies to translate
client "pain points" into technical requirements.
PROFESSIONAL EXPERIENCE
English & Technical Soft-Skills Consultant | Lviv, Ukraine |Aug 2025 – Present
● S trategic Advisory:Facilitate high-stakes English Speaking Clubs for IT firms,
coaching technical teams on soft skills to improve client-facing transparency.
● Cultural Translation:Serve as a bridge for local businesses by translating complex
technical needs into direct, ROI-focused narratives for international partners.
● Consultative Training:Deliver specialized Science/English instruction at Lviv British
School and Business English instruction at Business English Academy, focusing on
Western corporate etiquette.
Gold Bar Lemonade, LLC | Lviv, Ukraine |June 2024 – Present
Assistant to the Head of Enterprise
● P rocess & Systems Integration:Spearheaded a critical operational systems
integration, successfully connecting the online store via API with the Point-of-Purchase
(PPO) cash register for unified inventory and sales management.
● Administrative Oversight:Functioned as the central communications and
administrative hub for all external financial partners (Accountants and Banking),
efficiently managing sensitive inquiries and documentation.
● E-commerce Launch:Established foundational e-commerce infrastructure by
independently developing and launching the company's first digital storefront using the
Wix platform.
Costco Wholesale (Fortune 500 Company) | Issaquah WA, USA
Service Desk Supervisor |June 2017– August 2018 & April 2021– June 2023
● E xecutive Communication:Directed Incident Management within the ITSM
framework, providing crucial operational oversight and high-level updates to AVPs and
senior leadership during outages.
● Team Leadership:Supervised and coached a team of 10-12 agents, managing floor
operations for up to 60+ staff to ensure service continuity.
● Process Governance:Managed real-time adherence and quality assurance across
Service Desk operations, ensuring compliance with established ITIL and company
standards.
Membership Invoicing & Bulk Shop Card Manager |August 2018 – April 2021
● F inancial Control:Managed the creation and quality control of high-volume
membership invoicing and the Executive Reward Program, overseeing processes for
the US portion of a global portfolio spanning over 136 million card members.
● Operations & Security:Coordinated the bulk fulfillment of high-value Shop Cards and
acted as the building’s Emergency Protocol Liaison, maintaining operational security
and readiness.
Accounting Supervisor, Costco Travel |September 2015 – June 2017
● C onflict Resolution:Designed and implemented a multi-week cross-departmental
"knowledge sharing" program to align Staff Accountants and agents, resolving internal
silos.
● Financial Governance:Supervised full-cycle accounting functions, ensuring accurate
internal alignment through timely reconciliations and journal entries.
BDA INC (World’s Leading Merchandise Agency) | Woodinville WA USA
Accounts Payable Supervisor| April 2013 – August 2015
● S ystem Migration & Efficiency:Led a critical data migration and cleanup initiative in
preparation for migrating the department from a legacy DOS program to an ERP.
● Security & Governance:Improved payment security and governance.
● Full Cycle AP:Managed full-cycle Accounts Payable, including 1099 filings and
purchase order reconciliation.
Radiant Global Logistics (Top 100 Logistics Provider)| Bellevue WA, USA
International AP Manager, Trainer & Associate| 2008–2013
● International Financial Resolution:Managed and reconciled complex International
Agent Accounts (Contra-Settlements), summarizing mutual payables/receivables and
executing final settlements after performing required multi-currency conversions.
● Process Training & Standardization:Served as the lead Domestics and International
AP Trainer, standardizing best practices for all core functions including PO/Invoice
matching, discrepancy resolution (R-Blocks), and vendor communication.
● Operational Oversight:Provided night shift supervision for Accounts Payable staff,
ensuring continuous coverage and workflow management.
EDUCATION
Associate’s Degree| Tarrant County College, Arlington, TX
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SHERRY BOOTH | | Remote (EET Time Zone) | US Citizen, currently in Ukraine PROFESSIONAL SUMMARY ative English speaker with over 10 years of experience in logistics, financial...
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The candidate's resume is posted at https://www.work.ua/resumes/18062361/