Kenneth

Kenneth Ukoeshiet

• Location: Kyiv, Ukraine (ready to work remotely)
• Phone: [open contact info](look above in the "contact info" section)
• Email: [open contact info](look above in the "contact info" section)

Professional Summary

A highly organized and experienced logistics professional with over 2 years in vehicle
dispatching, customer relations, and business development within U.S.-based auto logistics and
transportation. Skilled in coordinating vehicle dispatches, negotiating rates, managing
customer expectations, and ensuring smooth, efficient transport processes. Fluent in English,
with a strong track record in handling high volumes of customer inquiries, resolving
transportation challenges, and consistently supporting operational success.

Relevant Work Experience

Sales Manager & Dispatcher (Remote)
American International Logistics Inc, Haslet, Texas, USA
October 2021 – Present

• Dispatch Management: Dispatched vehicles by posting on Central Dispatch,
coordinating pick-ups, and ensuring timely delivery to customer locations.
• Rate Negotiation: Secured competitive rates for customer shipments by liaising with
carriers and optimizing route schedules.
• Customer Support: Fielded customer calls, provided accurate quotes, tracked vehicles
in transit, and resolved transportation-related issues.
• Order Processing: Managed end-to-end logistics processes, from lead generation to
final delivery, through CRM systems for consistent data and reporting accuracy.
• Load Tracking: Followed up with carriers and clients throughout the transport process
to ensure satisfaction and on-time delivery.
• Flatbed Freight & Freight Shipping: Coordinated flatbed freight and freight shipping
operations, including scheduling, load management, and delivery of oversized/heavy
loads, ensuring efficient transport processes and compliance with industry standards.

Key Skills: Dispatch coordination, customer relations, rate negotiation, CRM data
management, conflict resolution.

Recruiter (Remote)
RiTem Recruitment Limited, UK
October 2020 – October 2021
 • Talent Sourcing: Recruited drivers with a focus on qualifications, license
requirements, and suitability for logistics roles.
• Process Management: Oversaw recruitment processes, ensuring compliance and a
positive experience for all candidates.
• Client Communication: Maintained active communication with candidates,
addressing questions related to roles and company policies.

Key Skills: Recruitment, driver qualifications assessment, communication.

Customer Support Representative (Remote)
Orthodontics Experts, USA
January 2019 – August 2019

• Handled incoming calls, booked appointments, and provided clients with necessary
information.
• Resolved customer queries effectively, focusing on customer satisfaction.

Education

M.Sc. Project Management
Leeds Beckett University, UK
January 2023 – June 2024

Administrative Management
Kyiv Higher Education Institution
2016 – 2019

Technical Skills

• CRM Systems: HubSpot, QuickBooks
• Dispatch & Load Boards: Central Dispatch
• Office Software: Microsoft Office Suite, AnyDesk

Language Proficiency

• English: Fluent (written and verbal)

References
Ayomide Ibiyemi
Human Resource Manager, RiTem Recruitment Limited, UK
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)