Максим

Maksym Lytvynenko
Project Manager

Contacts:
tel: [open contact info](look above in the "contact info" section)
email: [open contact info](look above in the "contact info" section)
linkedin: [open contact info](look above in the "contact info" section)
telegram: https://t.me/Litvinenkomaxim
Github: https://github.com/litvinenkomaxim

Hard skills:
• Requirements Management (from elicitation until definition of done)
• Familiar with Requirements Prioritization Techniques
• Strong understanding of typical software project lifecycle
• Waterfall, Scrum, Kanban. Familiar with Scrum scaling
• Understanding modern development stack
• Quality Management
• Familiar with UX/UI Approaches
• Project Decomposition
• Project Estimation
• Presales
• UML & BPMN knowledge
• Risk Management
• Reporting

Tools:
• Jira
• Confluence
• Google docs/sheets/slides
• Moqups for Wireframing
• MarvelApp for Prototyping

Additional education:
2022, Computer school Hillel “Project Management”
2021, Simcord LLC “Fundamentals of system and business analysis”
2019, Computer school Hillel “Front-end Pro”
2019, Computer school Hillel “Front-End Basic”

Experience:
2021-till now Content Manager at Simcord LLC
• Filling the information resources of the company with content
• Preparation of content for content in cooperation with writers and editors
• Preparation of content translations for localization in foreign languages in cooperation with the foreign language support department
• Interaction with departments of design, marketing, testing, system and business analysis, business process analysis, project management.
• Publication of news on the information resources of the company
• Initiation and maintenance of the infrastructure project of the company's corporate glossary

2020-2021 Front-end Developer at Simcord LLC
• Layout of the company's websites using
◦ HTML5
◦ CSS3
◦ Bootstrap 4
◦ Uikit
◦ Markup of PSD layout
◦ Markup of landing page
◦ Responsive Web-design
◦ Using jQuery
◦ Git
◦ SASS
◦ SCSS
◦ JavaScript
◦ Gulp
2015-2020 Customer Support Operator at Simcord LLC
• Processing customer requests in L1 locally or with the involvement of L2 L3
• Communication with key clients
• Handling financial issues of clients
• Working with project stakeholders
• Filling and updating the knowledge base
• Maintaining support for the affiliate program of the project

Additional information:
English – B1

Soft skills:
Proactive, communicative, team-oriented, excellent time management, adaptive.