Павло
Support manager
- Considering positions:
- Support manager, логист
- Employment type:
- full-time
- Age:
- 20 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/11828490/
Work experience
Customer support representative
from 04.2025 to 08.2026
(1 year 5 months)
GO TO-U, Львів (IT)
Provided customer and technical support for GO TO-U, an international technology platform focused on electric vehicle charging solutions.
My responsibilities included troubleshooting charging station issues, monitoring station statuses, analyzing system data and error codes, investigating technical and payment-related cases, and coordinating with station owners and internal technical teams to resolve complex incidents.
Education
Львівський національний університет імені Івана Франка
Прикладна математика та інформатика, 122 спеціальність комп’ютерні науки
Unfinished higher, from 2023 to 2024 (1 year)
Knowledge and skills
- Technical support for users
- Комунікабельність
- Material and technical support
- Jira
- Zendesk
- Confluence
- MS Excel
- Технічна підтримка користувачів
- Slack
Language proficiencies
- Ukrainian — fluent
- English — above average
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Спеціаліст клієнтської підтримки
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Менеджер з підтримки клієнтів
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Менеджер з підтримки клієнтів
Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/11828490/