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Customer support representative
- City of residence:
- Cherkasy
- Ready to work:
- Cherkasy, Dnipro, Kharkiv, Kyiv, Lviv
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YULIIA ANDRUSHCHENKO
Customer Service Representative
Lithuania, Klaipeda (Originally from Ukraine, Charkasy)
[open contact info ](look above in the "contact info" section)
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RELEVANT WORK/VOLUNTEERING EXPERIENCE
Customer Support Representative Remote
Rotaract Cherkasy Club (Jan 2021 – Sep 2024)
Managed communication with members, ensuring their inquiries and concerns were
addressed in a timely manner.
Coordinated and facilitated events, ensuring a seamless experience for participants,
while managing logistical issues.
Provided proactive support to volunteers and attendees, enhancing engagement and
fostering positive relationships.
Volunteer Coordinator & PR Manager
Ukrainian Youth Center
Remote
Led a team of volunteers, ensuring clear communication and efficient task execution.
(Jan 2023 – Sep 2023)
Developed and managed social media campaigns to raise awareness and engage the
public, resulting in increased community involvement.
Organized and oversaw fundraising efforts, successfully generating resources for
critical humanitarian aid.
Customer Interaction & Content Manager
Exchange Me Podcast
Analyzed audience demographics to personalize content and improve engagement Cherkasy, Ukraine
across Instagram and Facebook. (Jan 2022 – Dec 2022)
Managed content schedules to ensure consistent communication and branding,
driving audience interaction and satisfaction.
Provided prompt responses to follower inquiries, addressing concerns and fostering a
sense of community.
EDUCATION
LCC INTERNATIONAL UNIVERSITY -- BA in Contemporary Communications
Lithuania (2022 - Present)
SECONDARY EDUCATION
Ukraine (2010 - 2021)
ADDITIONAL INFORMATION
Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides),
Figma, Canva, Audacity, Building websites (Wordpress, Wix)
Languages: Ukrainian (Native), English (Proficient), Russian (Fluent), Lithuanian (Beginner)
Soft Skills: Strong communication, adaptability, teamwork, creativity, time management
Passion for Learning: Committed to continuous personal and professional development through online courses
and workshops related to marketing trends and strategies.
Customer Service Representative
Lithuania, Klaipeda (Originally from Ukraine, Charkasy)
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RELEVANT WORK/VOLUNTEERING EXPERIENCE
Customer Support Representative Remote
Rotaract Cherkasy Club (Jan 2021 – Sep 2024)
Managed communication with members, ensuring their inquiries and concerns were
addressed in a timely manner.
Coordinated and facilitated events, ensuring a seamless experience for participants,
while managing logistical issues.
Provided proactive support to volunteers and attendees, enhancing engagement and
fostering positive relationships.
Volunteer Coordinator & PR Manager
Ukrainian Youth Center
Remote
Led a team of volunteers, ensuring clear communication and efficient task execution.
(Jan 2023 – Sep 2023)
Developed and managed social media campaigns to raise awareness and engage the
public, resulting in increased community involvement.
Organized and oversaw fundraising efforts, successfully generating resources for
critical humanitarian aid.
Customer Interaction & Content Manager
Exchange Me Podcast
Analyzed audience demographics to personalize content and improve engagement Cherkasy, Ukraine
across Instagram and Facebook. (Jan 2022 – Dec 2022)
Managed content schedules to ensure consistent communication and branding,
driving audience interaction and satisfaction.
Provided prompt responses to follower inquiries, addressing concerns and fostering a
sense of community.
EDUCATION
LCC INTERNATIONAL UNIVERSITY -- BA in Contemporary Communications
Lithuania (2022 - Present)
SECONDARY EDUCATION
Ukraine (2010 - 2021)
ADDITIONAL INFORMATION
Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides),
Figma, Canva, Audacity, Building websites (Wordpress, Wix)
Languages: Ukrainian (Native), English (Proficient), Russian (Fluent), Lithuanian (Beginner)
Soft Skills: Strong communication, adaptability, teamwork, creativity, time management
Passion for Learning: Committed to continuous personal and professional development through online courses
and workshops related to marketing trends and strategies.
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The candidate's resume is posted at https://www.work.ua/resumes/12039055/