Анна

Anna Korolchuk
Project & Operations Manager — Coordination, Communication, Events
Warsaw, Poland • [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

PROFILE

Project and operations manager with 15+ years of experience coordinating projects, teams and partners across
business and non-profit environments. Runs projects end to end — planning and scheduling, coordinating cross-
functional teams, partners and contractors, organising events, campaigns and trainings, preparing documentation
and reports, and keeping every stakeholder aligned. Proven on the Polish market and in cross-border UA–PL
cooperation: building procedures from the ground up and turning fragmented activities into a working system.
Fluent in Polish, English and Ukrainian.

CORE STRENGTHS

Project coordination & end-to-end delivery • Stakeholder and partner communication • Event, campaign and
training organisation • Cross-border UA/PL coordination • Cross-functional team coordination • Process
design & operational procedures • Negotiation and B2B proposals • Operational analytics & reporting • Cross-
cultural, multilingual teamwork • Polish regulatory specifics

TOOLS & SYSTEMS

CRM: Bitrix24 ERP: 1C Collaboration: Slack Analytics & reporting: MS Excel (advanced)

KEY ACHIEVEMENTS

– Coordinated a 15-person cross-functional team (design, procurement, production, sales) and a 1,000+ SKU
portfolio remotely, across countries and time zones.
– Organised and delivered cultural, integration and educational projects — events, campaigns, trainings,
seminars and workshops — from concept to final report, coordinating multicultural teams and external
partners.
– Designed client onboarding, reporting and service-delivery procedures from scratch for 50+ clients, making
day-to-day delivery faster and more consistent.
– Coordinated 7 shipping lines, 3 ports and customs authorities, keeping information flow consistent between
all parties and delivering on time and within budget.
– Led B2B and B2C communication strategies that raised customer engagement 15% and brand visibility 30%.

PROFESSIONAL EXPERIENCE

Corporate Operations & Compliance Manager | Voltarabud Sp. z o.o., Poland 2026 – Present
Multi-jurisdiction consulting group
– Coordinate administrative and corporate-support processes across multiple entities and jurisdictions — office
leasing, facility access and document flow.
– Liaise with lawyers, notaries and government authorities in Poland and abroad on legal and licensing matters.
– Communicate with banks on the company's behalf: prepare banking documentation and correspondence for
domestic and foreign entities, plus document legalisation for international use.
– Run day-to-day back-office operations — fleet, procurement, travel and event logistics, vendor coordination
— across PL and foreign subsidiaries.

Project Owner | CashDirector, Poland 2024 – Present
Accounting company, 300+ employees
– Designed client onboarding, reporting and service-delivery procedures from the ground up for 50+ clients,
streamlining day-to-day operations.
– Ran needs analysis and meetings with English- and Ukrainian-speaking clients, explaining requirements clearly
and resolving issues end to end.
– Acted as the communication bridge between clients and internal teams, bridging cultural and regulatory
differences for Ukrainian and EU clients.
– Coordinated VAT registration for EU-based businesses, ensuring complete documentation and compliance
with Polish regulations.

Project Manager | Fundacja Integracja poprzez Sztukę, Warsaw 2025 – 2026
NGO — cultural and integration projects
– Coordinate cultural and integration projects end to end: planning, schedules, partners and contractors.
– Organise events and campaigns — concept, programme, logistics and on-site coordination.
– Run project communication and promotion: contacts with partner organisations and institutions,
announcements, social media and participant communication.
– Own project documentation, administration and quality across all phases.

Business Development Director | REKRUTER POLAND ÁDÁM, Poland 2025
International recruitment & staffing company
– Coordinated international recruitment processes across European markets, aligning client requirements with
local regulations.
– Built long-term partnerships with employers; negotiated commercial terms and prepared B2B proposals.
– Represented the company at business meetings and industry events, presenting services and strengthening
its reputation.
– Analysed market trends to identify new expansion opportunities in staffing and mobility.

Project Manager | MpzPol sp. z o.o., Poland 2024 – 2025
Logistics company, 300+ employees
– Delivered end-to-end logistics projects — transport, warehousing, distribution — on time and within budget.
– Coordinated 7 shipping lines, 3 ports and customs authorities, keeping information flow consistent and
negotiating favourable terms.
– Built operating procedures for a temporary storage warehouse from scratch, securing all permits and
certifications.
– Tracked operational KPIs, reported on carrier and port performance, and proposed process improvements.

Brand / Business Manager | Tigres LLP, Ukraine (remote) 2017 – 2024
Manufacturing & trading company, 300+ employees
– Coordinated a 15-person cross-functional team (design, procurement, production, sales) and managed a
1,000+ SKU product portfolio.
– Led B2B and B2C communication strategies, improving customer engagement 15%, and coordinated
marketing activities that lifted brand visibility 30%.
– Owned end-to-end P&L; increased sales 8% and reduced procurement costs 12% through supplier
negotiation.
– Introduced new products and optimised the core catalog for +12% annual revenue; ran market and trend
analysis (SWOT, benchmarking).

Project Manager | University of Warsaw 2023
NGO project at the University of Warsaw supporting refugee integration in Poland
– Planned and coordinated trainings, seminars and workshops; built schedules, monitored deliverables and
prepared reports.

– Managed external partners and the project team to ensure timely, high-quality delivery; provided
interpretation support.

Business Analyst / Marketing Manager | Mercedes-Benz, Ukraine 2007 – 2015
Automotive sales & service company, 200+ employees
– Analysed financial and sales performance to support management decisions; planned and monitored KPI-
based sales targets.
– Designed and implemented improvements to business processes and reporting systems, increasing
operational efficiency.
– Built marketing strategies including a loyalty program, coordinating work between sales, marketing and
finance teams.

EDUCATION

Master's degree in Business Management — Lutsk National Technical University 2004 – 2009

PROFESSIONAL DEVELOPMENT

– UA NEXT — “Flower of Dreams” — project management and multicultural team & event delivery (2025)
– Media Academy, Dentsu — marketing strategy, communication, media (2024)
– Business Innovation Model, University of Warsaw — business models, strategy, implementation & control
(2023)
– Project Management, University of Warsaw — Business Model Canvas, project life cycle, MVP,
communication (2023)
– Complex Internet Marketing, GeniusSpace — market/competitor analysis, content, SMM, targeting, SEO
(2022)

LANGUAGES

Polish – C1 • English – C1 • Ukrainian – Native • Russian – C2

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