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Operations manager
- Considering positions:
- Operations manager, Procurement manager, Support manager, Account manager, Dispatcher, менеджер з обробки замовлень, SMM manager, Designer, Coordinator, оператор чата
- Age:
- 28 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
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PROFESSIONAL EXPERIENCE
IHOR
Procurement & Technical Support Specialist
ZELINSKYY
Dec 2024 - Present
A
Accuobank
• Coordinate procurement processes for office equipment and operational needs.
PROCUREMENT, OPERATIONS & SUPPORT SPECIALIST • Manage supplier communication and procurement documentation.
• Monitor invoices and payment documentation.
• Support administrative and facility operations.
L Kyiv, Ukraine • Maintain procurement records and internal documentation.
• Assist management with operational and priority tasks.
T [open contact info ](look above in the "contact info" section) • Ensure uninterrupted office support and service coordination.
E [open contact info ](look above in the "contact info" section) Supply Chain Procurement Assistant Dec 2023 - Nov 2024
DRC
in
[open contact info ](look above in the "contact info" section) Danish Refugee Council
• Supported procurement managers throughout procurement cycles.
• Prepared purchase requests and procurement documentation.
• Coordinated vendor communication and maintained supplier records.
PROFESSIONAL SUMMARY • Assisted with grants procurement documentation.
• Monitored procurement budgets together with Finance and Grants teams.
• Maintained SharePoint procurement databases.
Procurement & Operations Specialist with 2+ • Prepared weekly procurement tracking reports.
years of procurement experience and over 5 • Ensured compliance with internal procurement procedures.
years of professional experience across
operations, administration, customer Sales & Customer Communications Manager Aug 2022 - Sep 2023
communications, sales, and financial coordination S
Overgear
in international NGOs and commercial
organizations. • Managed customer communications and sales operations.
• Conducted pricing analysis based on market trends.
Experienced in supplier communication, • Maintained accounting records using Microsoft Excel.
procurement documentation, invoice processing, • Coordinated urgent payments with the Accounting department.
• Processed client transactions and documentation.
budget monitoring, administrative operations, and
cross-functional collaboration. Strong analytical
mindset with advanced Microsoft Office skills and Dispatcher Aug 2022 - Sep 2022
D
excellent written and spoken English. Forcarriers
• Coordinated transportation schedules.
• Managed communication with drivers and customers.
CORE COMPETENCIES • Maintained operational documentation.
• Procurement Accounts Manager Apr 2021 - Dec 2021
A
• Purchase Requests & Purchase Orders Pharmbills
• Vendor Management
• Managed invoices and payment documentation.
• Supplier Communication • Reconciled vendor invoices.
• Customer Communication • Processed credit card reports.
• Chat Support & Customer Service • Coordinated utility payments.
• Negotiation • Prepared financial documentation for management.
• Sales Operations
• Invoice Processing Graphic Designer Sep 2020 - Jan 2021
G
• Budget Monitoring Bihus.Info
• Administrative Support • Designed digital graphics and user interface elements.
• Operational Coordination • Collaborated with editorial and development teams.
• Documentation Management • Produced marketing materials and visual assets.
• Facilities Management
• Microsoft Excel Outreach Specialist Sep 2019 - Feb 2020
O
• SharePoint Devellar
• Conducted outreach campaigns.
LANGUAGES • Built partnerships with external websites.
• Evaluated website quality.
• Managed communication with partners.
Ukrainian - Native
English - C1 Outreach Specialist Mar 2019 - Jul 2019
O
NDA
SOFTWARE • Executed link-building campaigns.
• Maintained partner relationships.
Microsoft Excel • Microsoft Word • Monitored campaign performance.
Microsoft Outlook • Microsoft Office 365
SharePoint • Google Workspace
Logic Pro • GarageBand
EDUCATION
National University of Kyiv Art School №2
U ART
Kyiv-Mohyla Academy Design, Composition,
Bachelor's Degree in Fine Arts
Computer Science
Sep 2016 - Jun 2020 Sep 2013 - Jul 2017
IHOR
Procurement & Technical Support Specialist
ZELINSKYY
Dec 2024 - Present
A
Accuobank
• Coordinate procurement processes for office equipment and operational needs.
PROCUREMENT, OPERATIONS & SUPPORT SPECIALIST • Manage supplier communication and procurement documentation.
• Monitor invoices and payment documentation.
• Support administrative and facility operations.
L Kyiv, Ukraine • Maintain procurement records and internal documentation.
• Assist management with operational and priority tasks.
T [
E [
DRC
in
[
• Supported procurement managers throughout procurement cycles.
• Prepared purchase requests and procurement documentation.
• Coordinated vendor communication and maintained supplier records.
PROFESSIONAL SUMMARY • Assisted with grants procurement documentation.
• Monitored procurement budgets together with Finance and Grants teams.
• Maintained SharePoint procurement databases.
Procurement & Operations Specialist with 2+ • Prepared weekly procurement tracking reports.
years of procurement experience and over 5 • Ensured compliance with internal procurement procedures.
years of professional experience across
operations, administration, customer Sales & Customer Communications Manager Aug 2022 - Sep 2023
communications, sales, and financial coordination S
Overgear
in international NGOs and commercial
organizations. • Managed customer communications and sales operations.
• Conducted pricing analysis based on market trends.
Experienced in supplier communication, • Maintained accounting records using Microsoft Excel.
procurement documentation, invoice processing, • Coordinated urgent payments with the Accounting department.
• Processed client transactions and documentation.
budget monitoring, administrative operations, and
cross-functional collaboration. Strong analytical
mindset with advanced Microsoft Office skills and Dispatcher Aug 2022 - Sep 2022
D
excellent written and spoken English. Forcarriers
• Coordinated transportation schedules.
• Managed communication with drivers and customers.
CORE COMPETENCIES • Maintained operational documentation.
• Procurement Accounts Manager Apr 2021 - Dec 2021
A
• Purchase Requests & Purchase Orders Pharmbills
• Vendor Management
• Managed invoices and payment documentation.
• Supplier Communication • Reconciled vendor invoices.
• Customer Communication • Processed credit card reports.
• Chat Support & Customer Service • Coordinated utility payments.
• Negotiation • Prepared financial documentation for management.
• Sales Operations
• Invoice Processing Graphic Designer Sep 2020 - Jan 2021
G
• Budget Monitoring Bihus.Info
• Administrative Support • Designed digital graphics and user interface elements.
• Operational Coordination • Collaborated with editorial and development teams.
• Documentation Management • Produced marketing materials and visual assets.
• Facilities Management
• Microsoft Excel Outreach Specialist Sep 2019 - Feb 2020
O
• SharePoint Devellar
• Conducted outreach campaigns.
LANGUAGES • Built partnerships with external websites.
• Evaluated website quality.
• Managed communication with partners.
Ukrainian - Native
English - C1 Outreach Specialist Mar 2019 - Jul 2019
O
NDA
SOFTWARE • Executed link-building campaigns.
• Maintained partner relationships.
Microsoft Excel • Microsoft Word • Monitored campaign performance.
Microsoft Outlook • Microsoft Office 365
SharePoint • Google Workspace
Logic Pro • GarageBand
EDUCATION
National University of Kyiv Art School №2
U ART
Kyiv-Mohyla Academy Design, Composition,
Bachelor's Degree in Fine Arts
Computer Science
Sep 2016 - Jun 2020 Sep 2013 - Jul 2017
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