Contact information

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Work experience

Lead generation manager

from 10.2024 to 02.2026 (1 year 5 months)
Upwork, Дистанційно (IT)

Versatile coordinator and client-facing specialist with experience in lead generation, project coordination, and hands-on technical/CRM support across US and Ukrainian markets. Confidently act as a communication bridge between clients and internal teams, write proposals and SOWs, configure CRM and integration workflows, and quickly master new systems. Strong analytical thinking, organized documentation habits, and a track record of following tasks through to results - from client acquisition to technical implementation.

Conducted lead generation for the US market using Upwork, LinkedIn, and LinkedIn Sales Navigator; analyzed client profiles to identify the most relevant projects.
Acted as a communication bridge between clients and internal teams (design, development, QA, sales, PM); wrote SOWs and interactive prototypes in Bolt based on client requirements.
Prepared meeting summaries, technical specifications, and briefing dossiers for sales managers ahead of client negotiations.
Maintained client and project databases in ClickUp and HubSpot; coordinated work through Google Workspace and Microsoft Teams.
Delivered up to 8 SOW documents and 40+ personalized proposal letters daily; sourced up to 40 quality LinkedIn contacts and sent 50+ Upwork follow-ups daily.
Maintained lead databases in CRM, tracked communication statuses, and prepared regular reports on pipeline progress.

Sourced and qualified leads for web design/development projects on Upwork.
Wrote and tailored proposal letters, tracking which formats generated the best responses and adjusting strategy accordingly.
Tracked results using Google Sheets.

Education

ДУІКТ

Компʼютерні науки, Київ
Higher, from 2021 to 2025 (4 years)

Knowledge and skills

• Технічна підтримка користувачів
• AI-інструменти
• ClickUp
• LinkedIn Sales Navigator
• Teamwork
• Google Drive
• UpWork
• User ChatGPT
• MS Excel
• Lead generation
• Ведення CRM
• Уважність
• Комунікабельність
• Клієнтоорієнтованість
• Ведення звітності
• Висока працездатність
• Відповідальність
• Пошук клієнтів на Upwork
• Google Docs
• Здатність до навчання
• Ведення документації
• Організованість
• Чесність
• Уміння працювати в режимі багатозадачності
• Неконфліктність
• MS Word
• MS Office
• Slack
• Google Sheets
• Google Meet

Language proficiencies

• Ukrainian — fluent
• English — average