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Work experience

Client manager

from 12.2023 to now (2 years 4 months)
Навчальний центр | Remote, Дистанційно (Освіта, наука)

Customer Relationship Manager
Responsibilities:
- issuing invoices to clients
- monitoring and tracking payments
- maintaining financial records in CRM
- entering and verifying client data in the system
- tracking outstanding payments
- working with financial information of client accounts
- maintaining client database and documentation
- supporting users with system functionality
- communicating with IT team regarding system issues Previously:

Sales Manager
Responsibilities:
- processing incoming client inquiries and applications
- consulting potential clients about services
- registering new clients in the CRM system
- coordinating lesson schedules and client onboarding
- maintaining communication with clients before the start of services

Career break

from 04.2022 to 11.2023 (1 year 8 months)
Relocation

Career Break

Relocation
04.2022 — 11.2023

Forced career break due to relocation.

Economist

from 09.2018 to 03.2022 (3 years 7 months)
Raiffeisen Bank | Kherson, Херсон (Фінанси, банки, страхування)

Economist

Raiffeisen Bank | Kherson
09.2018 — 03.2022

Economist Raiffeisen Bank | Kherson 09.2018 — 03.2022

Responsibilities:
- Processing financial data and documentation
- Working with internal banking systems
- Verifying banking operations and transactionsEnsuring data accuracy and documentation control
- Cooperating with other departments on financial processes
- Ensuring compliance with established procedures and quality standards
- Continuous learning and professional development
- Adaptability to new working conditions and processes
- Strong time management and ability to work under high workload

🏆 Best Employee of 2018 and 2019

Education

Kherson National Technical University

Accounting and Taxation, Херсон
Unfinished higher, from 2016 to 2018 (2 years)

Economic and Technological College

Accounting, Херсон
Specialized secondary, from 2013 to 2016 (3 years)

Knowledge and skills

• Здатність до навчання
• MS Excel
• Уміння працювати в режимі багатозадачності
• Відповідальність
• Уважність
• Комунікабельність
• Робота з срм
• Робота з клієнтами

Language proficiencies

• Ukrainian — fluent
• English — beginner

Additional information

Key Skills
- Billing support
- Accounts Receivable basics
- Invoice processing
- Payment tracking
- Financial data entry
- Data verification
- CRM systems
- MS Excel


Languages
- Ukrainian — Native
- English — Beginner (A1), currently studying
(English Language Course — Green Forest English School
2026, February 2026 – Present)

Additional Information
- Experience working with CRM systems
- High attention to detail and accuracy
- Ability to work with large amounts of data
- Fast learner