Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/12951130/

Work experience

Customer support representative

from 07.2023 to 03.2025 (1 year 8 months)
Exacta sterling, Remote (Medicine, pharmacy)

Supported over 10 international clients in administrative and content-related tasks.
Ensured GDPR-compliant documentation and efficient file handling.
Managed calendars, scheduling, and email communication across time zones.
Improved remote workflow efficiency by 30% through process streamlining.

Education

Bells University

Public Administration
Higher, from 2018 to 2023 (5 years)

Additional education and certificates

Google Digital Marketing & E-Commerce

August - November 2023
Certificate

Knowledge and skills

• Fast typing
• Creativity
• Work with customers
• Ability to work in multitasking mode
• Email client
• Identification of the client's needs
• Data management
• Technical support for users
• Administrative work
• Microsoft Copilot
• Microsoft clarity

Language proficiencies

English — advanced

Additional information

🕐 Flexible for remote and shift-based roles
🌍 Equipped with Starlink internet, backup power, and a tablet for mobility
💬 Fluent in English; experienced in international communication
✅ Certified in Digital Marketing (Google)
🧠 Multidisciplinary background: admin support, lead gen, SEO, fraud monitoring