- File
Sherry
Customer support manager
- Considering positions:
- Customer support manager, Customer support representative, Customer support agent, English Speaking, Relationship manager
- City:
- Lviv
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EXPERIENCE SKILLS
old Bar Lemonade, LLC, Solonka Lviv
G Customer Service
Assistant to the Head of the Enterprise
Incident Management
June 2024 - Present
Group Trainings
Company liaison, Office Management
Career Development
Costco Wholesale, Issaquah WA
Employee Engagement
IT Service Desk Supervisor Process Improvement
June 2017 - August 2018 & April 2021 - June 2023
Incident Management, Employee Engagement, IT Service Management, Career
ACHIEVEMENTS
Guidance, Real Time Adherence, and Process Improvement
AFe Scrum Master
S
Certification - 2022
Membership Invoicing & Bulk Shop Card Manager
August 2018- April 2021 Competent Communicator -
Creation and Quality Control of Membership Invoicing, Executive Reward Toastmasters Intl - 2017
Program, Bulk fulfillment of Shop Cards, Member History Request and was the
Costco Leadership
building’s Emergency Protocol Liaison
Development 101 - 2016
Accounting Supervisor VP of Education - Costco Travel
Toastmasters - 2016
September 2015 -June 2017
Accounts Payable, Accounts Receivable/Collections, Member Refunds,
Intercompany Journal Entries and End of Month Reconciliations
LANGUAGES
DA INC, Woodinville WA
B English
Accounts Payable Supervisor
April 2013- August 2015
ull cycle AP, 1099 filings, Purchase Order reconciliation, Oracle 12 testing and
F EDUCATION
implementation, Report development and process improvement
arrant County College,
T
Radiant Global Logistics, Bellevue WA Arlington TX — Associate's
Degree (2006)
International Accounts Payable Manager(2011-2013) Domestics
and International Accounts Payable Trainer (2011-2013)
Night Shift Supervisor (2011)
Accounts Payable Associate (2008-2011)
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