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Anna

Операційний менеджер

Considering positions:
Операційний менеджер, Керівник відділу продажу, Контент-менеджер, Бізнес-асистент
Age:
21 years
City of residence:
Vinnytsia
Ready to work:
Remote

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Anna Kutserak
Nenagh, Ireland
Phone: 085 137 8296
Email: [open contact info](look above in the "contact info" section)
Personal Profile
Motivated, reliable, and hardworking professional with strong experience in customer service and team leadership within a fast-paced environment. Promoted from Crew Member to Floor Manager through dedication, responsibility, and strong performance. Currently studying for a Bachelor's Degree in Marketing. Friendly, organised, and ready for new career opportunities in Ireland.
Work Experience
McDonald's – Ireland (2023 – Present)

Floor Manager (2025 – Present)
• Supervise daily floor operations and staff performance
• Ensure excellent customer service standards
• Support team during busy shifts
• Handle customer concerns professionally
• Train and guide new employees
• Maintain hygiene, safety, and company standards
• Help organise shifts and smooth daily operations

Crew Member (2023 – 2025)
• Served customers in a busy environment
• Prepared food and beverages efficiently
• Worked successfully as part of a team
• Handled cash and card payments
• Maintained cleanliness and organisation
Education
Vinnytsia Institute of Trade and Economics of State University of Trade and Economics, Ukraine
Bachelor's Degree in Marketing (Part-time)
3rd Year Student
2022 – Present
Skills
• Team Leadership
• Customer Service
• Staff Training
• Communication Skills
• Problem Solving
• Time Management
• Fast Learner
• Microsoft Office
• English B2
• Ukrainian (Native)
• Russian (Fluent)
Availability
Full-time / Part-time / Flexible
References
Available upon request

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Work.ua The candidate's resume is posted at https://www.work.ua/resumes/13801933/