Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/13990705/

Work experience

Career break

from 07.2024 to 12.2025 (1 year 6 months)
Relocation

Customer support representative

from 01.2023 to 05.2025 (2 years 5 months)
Ardmor Windows and Doors, Remote (Construction, architecture, interior design)

Provide quotes to customers
Payment collection from customers
Following up on leads through calls, emails and text
Updating customers record of CRM

Sales representative

from 08.2022 to 12.2023 (1 year 5 months)
Manhattan Dental Spa, Remote (Medicine, pharmacy)

Meeting client satisfaction by introducing actionable solution
Supporting patients on their dental journey via text, calls and chart
Scheduling dental appointments with leads and payment collection( over 500 leads weekly)
Reaching out to new leads
Understanding patient needs and offering services based off on those needs
Scheduling patients with clients calendar

Customer support representative

from 06.2021 to 05.2022 (1 year)
Pearland Accent Dental Group, Remote (Medicine, pharmacy)

Supporting patients on their dental journey via text, phone and live chart
Scheduling dental appointments with leads and collecting payment (up to 500 leads per week)
Reaching out to new leads
Understanding patient needs and offering other services based on communicated needs
Scheduling patients with client calendar
Creating predefined reports to update client

Education

University Of Benin

Accounting, Kyiv
Higher, from 2015 to 2020 (5 years)

Knowledge and skills

• Hardworking
• Communicability
• Active sales
• Conducting negotiations
• Management of CRM
• Business communication
• Marketing research
• Lead generation
• Conflict settlement
• Direct sales
• Merchandising
• B2B Sales
• Conducting business negotiations
• Negotiation closing