Olga
Sales development manager, 20 000 UAH
- Employment:
- Full-time.
- Age:
- 41 years
- City:
- Odesa
Contact information
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Work experience
Manager of segments «Vegetables \Fruit \Confectionery in bulk». Since 2015 Manager of segments « Meat \Poultry \Smoked meet production»
from 04.2013 to now
(11 years 1 month)
“Auchan Hypermarket Ukraine" (International retailer), Odessa (International retailer)
- budgeting and forecasting of commercial indicators short\long term (turnover, clients penetration, margin, expenses, profit etc.)
- organization of production processes: boning of meat (pork, beef, mutton, chicken), smoked meet
- clients-oriented commerce activities organization, promotions (festivals, fairs)
- competitors researches
- production margin planning
- meet receiving
- inventory counts
- margin calculation
- basic retail standards control( merchandising, information for customers)
- document management: sanitary, production, work safety
- implementation of HACCP
- internal and external communication with services and suppliers
- recruitment of personnel by competences
- organization of team: coordination of working process, working time management
- control of productivity
- motivation for emotional climate inside of team and collaboration development
- coaching for store employees : Customer focus and service, Decrease of losses, Achievement of target commercial indicators, HACCP etc.
- coaching for employees professional in School of butcher profession (country level)
- employees competences analyses and development
- education programs’ implantation for career inside the team
- activities on employees turnover decrease
- control of HR indicators
- control of KPI indicators realization
- operation account reports analysis
HR achievements(2016/2017):
- 6 butchers professional trained from the start (hired out of experience)
- 2 employees trained as Deputy managers
- decreasing of employees turnover to 10%
- productivity increasing +20%
Commercial achievements (2016/2017):
- turnover progress +55%
- clients qty progress +25%
- articles qty progress +45%
- losses decreasing to 0,7% of TO
Specialist of department of Regional Development, since 2009 - Head of department "Vegetables\ Fruit"
from 06.2008 to 04.2013
(4 years 10 months)
"real,-Hypermarket Ukraine", Metro Group (International retailer), Одесса (International retailer)
Since 2008:
- research of the retail market of the region (demand/offer, marketing)
- research of the Fresh sector consumers
- preparation of the project of Real,- Hypermarket Odessa opening (fresh departments) – participation in forming of an assortment matrix, price policy, the project of fresh departments merchandising (presentation zones, equipment organization)
- recruitment and training of specialists team for Hypermarket opening
Since 2009:
- successful opening of hypermarket in Odessa as a Head of department "Vegetables\ Fruit"
- organization of department (planning, arrangement of priorities, quality control)
- team management (motivation, trainings, coordination)
- sales management (price policy, competitors control, organization of promotion and seasonal sales)
- goods flow management (orders – deliveries – control of goods receiving– control of stock)
- analysis of commercial indicators
- maintenance and optimization of the quality system according to the HACCP standards and internal standards of the company
- activities on client satisfaction
Manager of system control
from 05.2003 to 01.2008
(4 years 8 months)
LLC Fast Food Format (TM Blinok), Луганск (Fast food production)
- 12 production stores control
- quality control of the received raw products
- control of the production processes, quality control
- control of sanitary and hygienic standards in production and service zones
- enhancement of client service standards, employees trainings
- recruitment of personnel
- development, testing and implementation of innovations to production process (customers’ demand research, implementation of new recipes and assortment )
- work with the coffee and pancake equipment, an ice cream and milkshakes equipment (personnel training and control of a technical and sanitary condition)
- enhancement of internal functions documents for employees
- trainings of team
- sales management (activities on sales increasing)
- auditing control, the analysis and actions on decrease of losses
- organization of new stores openings from (local and franchising ones)
Education
Luhansk State Pedagogical University of T. G. Shevchenko
Elementary school teacher and English. Master’s degree., Луганск
Higher, from 2000 to 2005 (4 years 9 months)
Additional education and certificates
School of butchers Professional Meat boning, production margin calculation.
2016, 6 месяцев
Knowledge and skills
Language proficiencies
- English — above average
- French — beginner
- Ukrainian — fluent
Additional information
Personal qualities:
Resultative
Open minded
Global vision
Innovator
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