Ismaeel

ISMAEEL ISMAEEL

CONTACT PROFILE
[open contact info](look above in the "contact info" section) Motivated medical graduate and dermatology resident with proven experience
in customer service, healthcare sales, and patient relations. Skilled in building
[open contact info](look above in the "contact info" section) trust, promoting services, and improving client satisfaction. Adept at working
in multicultural teams, with strong communication abilities in five languages.
Baku, Azerbaijan Seeking opportunities to combine medical knowledge and sales skills to drive
business growth in healthcare and beyond.

WORK EXPERIENCE
EDUCATION
Dermatology Resident | Azerbaijan Medical University (2024 –
2017 - 2023
Present)
AZERBAIJAN MEDICAL UNIVERSITY
Assist in clinical procedures and patient care.
Bachelor in Medicine
Engage in dermatological case studies and research.
2024 - Present Support hospital workflow and collaborate with teams to improve
AZERBAIJAN MEDICAL UNIVERSITY patient experience.
Masters in Dermatology
Sales & Customer Relations (Healthcare Clinic, Remote and On-
SKILLS site). 2021-2022
Patient & client communication
Promoted clinic services and increased patient engagement
Sales & lead conversion
through direct communication and targeted follow-ups.
Negotiation & persuasion Converted inquiries into booked consultations by explaining
Customer relationship treatment benefits clearly.
Assisted in clinic marketing campaigns, including SMS
management (CRM basics) promotions and reminders, resulting in higher patient turnout.
Built strong client relationships, improving retention and
Team collaboration &
satisfaction.
adaptability
Dermatology (residency level)
Medical internships :2022 -2023
Cross-selling & upselling in
healthcare services
LANGUAGE SKILLS
Turkmen (C1+)
English (C1)
Azerbaijani (B2)
Turkish (B1)
Arabic (B2)