Michael
Dispatcher, 100 000 UAH
Contact information
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Work experience
Freight Broker/Dispatcher
from 04.2025 to 12.2025
(9 months)
LOCO, Remote (Transportation and logistics)
I am a results-driven and highly organized Freight Broker with over 1 year of experience in coordinating shipments, managing client relationships, and ensuring timely delivery of goods. Expert in utilizing TMS systems, including McLeod, Front, DAT, and Truckstop, Motive , Samsara to optimize freight operations. A proven team player with strong communication skills and a proactive approach to problem-solving in high-pressure environments. Adept at identifying opportunities for cost savings, negotiating rates, and streamlining workflows to increase operational efficiency and customer satisfaction.
CORE SKILLS
Freight Brokerage & Logistics Management
TMS Systems Expertise (McLeod, Front, DAT, Truckstop, Samsara , Motive )
Sales/Rate Negotiation & Carrier Relations
Team Collaboration & Leadership
Problem Solving & Issue Resolution
Strong Communication & Interpersonal Skills
Freight Bill Audit & Documentation
Customer Service & Relationship Management
Market Research & Trend Analysis
Supply Chain Coordination
Dispatcher(Dry Van , Reefers , Flatbeds, Expedite Sprinter/Box Trucks)
from 06.2022 to 04.2025
(2 years 11 months)
V1 Transport, Remote (Transportation and logistics)
Dispatch for Trucks ( Dry Vans , Reefers , Stepdecks, Flatbed )
Booking loads on DAT and Truck Stop
Real Time Tracking of Pick Ups and Deliveries.
Organization of delivery across the United States.
Monitoring of routes
Creating Relationships with Brokers
Driver coordination in real time, online support, decision-making in force majeure or non-standard circumstances.
Also helped in roadside management incase drivers had issues during delivery.
Control of transport document flow BOL & POD
Preparation of reports for the day/period.
Work with drivers.
Dispatcher (Dry Van , Reefers , Flat beds)/ Recruiter
from 07.2019 to 02.2022
(2 years 8 months)
AOK Trucking, Remote (Transportation and logistics)
Dispatcher for Trucks
In charge of over 4 Trucks
Booking Loads For Dry Vans, Box Trucks , Reefers,Flat Beds
Organization of delivery across the United States.
Planning and monitoring of routes
Driver coordination in real time,
Online support
Decision-making in force majeure or non-standard circumstances.
Control of transport document flow.
Proper handling and Filing of paperwork
Professional at using DAT and Samsara and CRM systems.
Preparation of reports for the day/period.
Work with drivers.
RECRUITER :
I started out as a recruiter before switching to Dispatch.
I pitched my company's service to prospective drivers, educate them on how my company can
provide solutions to there challenges in the Trucking Industry. I also made sure our drivers felt heard and
supported, building relationships that lasted. Every day, I searched for new leads and ways to
introduce our services to more drivers . I took the time to understand our offerings inside out,
finding genuine ways to show their value to our drivers. When it came to closing deals, I put my
negotiation skills to work, always aiming for fair outcomes. Alongside all this, I stayed updated
on market trends, eager to adapt and learn as needed. In my years of experience I've had the
opportunity to work on a variety of challenging projects that have helped me develop a strong
foundation in the logistics field . I coordinate with suppliers, manufacturers, distributors, and
transportation providers to ensure seamless movement of goods from origin to destination.
Customer support representative
from 03.2018 to 04.2019
(1 year 2 months)
Zenith Support, Remote (Finance, banking, and insurance)
Active involvement of retail business customers, sale of products by telephone, active sale of Bank products to customers of the retail segment of business and the corporate channel, sales: loans (consumer loans, cash loans, card overdrafts), card products, insurance, opening current accounts, providing advice, monitoring overdue debts, taking measures for its prevention and repayment, work in compliance with high standards of service quality My responsibilities were also to help customers with complaints and questions, give customers information about our products and services, take orders and process returns via phone calls, emails, or text messages. I was excellent at my job.
Education
Uzhhorod National University
Computer Science, Uzhhorod
Higher, from 2014 to 2018 (4 years)
Knowledge and skills
- Concentration
- Competent oral and written language
- Teamwork
- Creativity
- Ability to analyze
- Fast typing
- PC User
- Mac User
- Communicability
- Copywriting
- Knowledge of sales techniques
- HTML
- CSS
- Independent decision-making
- Technical support for users
- Attentiveness
- Emotional intelligence
- Team management
- Ability to work in multitasking mode
- Keeping personnel records
- Management of CRM
Language proficiencies
English — fluent
References
Yegor Sadullaev
Operation manager, AOK Trucking
Additional information
I'm known for being a dedicated team player, encouraging collaboration and supporting my colleagues to achieve shared goals. I'm a clear and empathetic communicator, skilled in problem-solving, and committed to the success of the team. My motto is to embrace challenges as opportunities for personal growth, believing that success is a journey, not a destination.
I'm eager to find dynamic environments where creativity and initiative are valued. I'm dedicated to fostering positive team culture and making a meaningful impact. Ultimately, I'm excited about the growth opportunities that lie ahead within the company. Finally, I love to learn and apply what I have learnt Efficiently into my delignated/designated tasks.
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