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Support specialist

City of residence:
Kropyvnytskyi
Ready to work:
Remote

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Contact Information:
Name – Serhii Turenko

Date of birth – June 8, 2002

Email – [open contact info](look above in the "contact info" section)

Lifecell – [open contact info](look above in the "contact info" section)

Telegram – [open contact info](look above in the "contact info" section)

Skype – https://join.skype.com/invite/MHUx0r6nfFq2

Location – Ukraine, Kropyvnytskyi

General Information:

Personal Skills:
Stress resistance

Responsibility

Punctuality

Communication skills

Attention to detail

Creativity

Perseverance

Independence

Language knowledge – Ukrainian (native language), English (fluent), German (beginner – B1).

Computer skills – Fast typing, MS Office, CRM (Hubspot, Zendesk), IP telephony, Google Sheets,
skills in working with Dropbox, Notion, Slack, Stripe, FastSpring.

Education and Qualifications:
1. Bachelor’s degree – Applied Linguistics (2019–2023)
City – Kropyvnytskyi
Institution – Volodymyr Vynnychenko Central Ukrainian State University
Faculty – Foreign Languages
Specialty – Philology. Applied Linguistics (English and German languages)

2. Master’s degree – Law Enforcement Activity (2023–2025)
City – Kropyvnytskyi
Institution – Volodymyr Vynnychenko Central Ukrainian State University
Faculty – History, Business Education and Law
Specialty – Law Enforcement Activity

Experience:
12 months as a Support Manager at a mobile service provider company that provided mobile
services in the USA under the ACP (Affordable Connectivity Program).

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