Mykola

Customer, Technical Support Specialist

Considering positions:
Customer, Technical Support Specialist, Dispatcher, Логіст
Age:
24 years
City of residence:
Stryi
Ready to work:
Remote

Contact information

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Work experience

Sales Consultant

from 01.2025 to 02.2026 (1 year 2 months)
MTA, мережа магазинів цифрової техніки, Стрий (Роздрібна торгівля)

• Consulted customers on a wide range of consumer electronics, identifying specific
needs and recommending optimal hardware solutions.

• Revised customer loyalty program onboarding scripts and communicated these
changes to the team, which significantly increased registration rates and
expanded the overall customer base.

• Proposed and initiated workflow changes in the 1C trade module, streamlining
inventory accounting and accelerating the customer service process

Unity Mobile Game Developer

from 06.2019 to 06.2025 (6 years)
Self-employed, Дистанційно (IT)

• Developed, optimized, and published mobile applications and games utilizing the
Unity engine and C#.

• Conducted deep code debugging, resolved logic errors, and optimized application
performance.

• Communicated directly with clients to gather technical requirements, provide
status updates, and deliver products according to specifications.

• Ranked among the top 2 freelancers in the Game Development category on
Freelancehunt

Knowledge and skills

  • Орієнтація на результат
  • Game testing
  • Unity
  • Асинхронне програмування
  • C#
  • Знання принципів ООП
  • Пунктуальність
  • Здатність до навчання
  • Відповідальність
  • Уважність
  • Адаптивність
  • Чесність
  • Організованість
  • Знання стандартів обслуговування
  • Дисциплінованість
  • Старанність
  • Проведення касових операцій
  • 1С:Роздріб
  • Працьовитість
  • Доброзичливість
  • Користувач 1С
  • Комунікабельність
  • Неконфліктність

Language proficiencies

  • Ukrainian — fluent
  • English — advanced

Additional information

Give higher priority to offers with 15:00-00:00 schedule

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