Bridget

Bridget Aledare
•[open contact info](look above in the "contact info" section)• •[open contact info](look above in the "contact info" section)• •Abuja,Nigeria•
PROFILE
Motivated professional with experience with 2 years experience in lead generation and
customer service. Skilled in using Automation & AI tools, LinkedIn, SalesQL, and CRM
systems to source leads, craft outreach, and manage client relations. Strong in digital
communication, customer support, and fluent in spoken and written English.

EXPERTISE/SKILLS
•PC, Microsoft Office •Account management Fast learning and
Suite fluency •Research Analytics detail oriented
•Excellent speaking and •Data Entry and
•LinkedIn Automation tools and
writing skills English(C1-
Record management
C2 level) sales navigator.
•Customer retention
•Email Management
and support strategy
•Reliable PC,headset and internet.
PROFESSIONAL EXPERIENCE
Remote Helpers| Ukraine.
Lead Generation Manager 1/25-10/25
Conducted deep lead research using AI tools, Google extensions, and LinkedIn to identify key
decision-makers.
Used Automation tools like-LinkedIn Extension, then SalesQL to source verified contacts and
added 150+ qualified leads daily to CRM and Google Sheets.
Crafted personalized outreach messages based on each lead’s role and company background
and followed up with those messages consistently .
Converted 3 leads into active clients and 7 into future long term clients within 30 days through
strategic follow-ups.
Managed emails, Google Meet scheduling, and Calendar coordination for smooth client
communication.
Techvill Appliance Repair
CustomerSupport Representative/dispatcher 11/23-11/24
Managed 80–100 customer interactions per day across calls, chat, and email.
Coordinated technician visit schedules, Follow ups ensuring seamless repair of
appliances and communicated routes to clients.
Attentively used CRM software to document service details and follow-ups.
Handled cancellation and refund requests with a retention-focused approach.
Maintained alignment with internal teams to deliver seamless service

EDUCATION LANGUAGES
•Bachelor of Science Majors: •English language(Above intermediate
Accounting Airforce institute of at C2+level)
technology,Nigeria. TECHNICAL TOOLS
Certification •CRM Systems & Remote software
•The Call Center School Customer •Microsoft Office, Google docs & sheets
Success and Account health