Bridget

Bridget Aledare
•[open contact info](look above in the "contact info" section)• •[open contact info](look above in the "contact info" section)• •Abuja,Nigeria• t.me- @Brid_gettte
PROFILE

Experienced customer support specialist with proven experience in lead generation, Sales, dispatch,
logistics and administrative tasks. Skilled in using a range of software tools and committed to
enhancing customer loyalty through exceptional service. Dedicated to fostering strong customer
connections and continuously expanding expertise in support and business analysis technologies

EXPERTISE/SKILLS

•PC, Microsoft Office •Telemarketing andSales • Campaign Outreach
Suite fluency •CRM-kommo,Fieldd, Hubspot •Data Entry and
•Excellent speaking •ReliablePC,headset and internet. Record management
and writing skills •Google workspace- Google docs, •Typing speed of 40
English(Native) wpm
sheet,Excel,Calendar, Maps.

PROFESSIONAL EXPERIENCE
Techvill Appliance Repair
Customer Experience & Sales Manager 04/22-09/23
Boosted company sales by 60% in 6 months through strategic lead conversion and client
retention.
Acted as the primary liaison between clients and technicians , ensuring clear
communication and smooth service delivery
Handled all customer inquiries via phone, email, website, and social media(LinkedIn and
google inclusive) providing prompt and professional support.
Oversaw order processing and issue resolution, ensuring accurate fulfillment and
high customer satisfaction.
Converted inquiry calls into confirmed bookings.

Remote Helpers| Ukraine 12/23-9/25
Lead Generation Manager | Sales Representative

Conducted deep lead research using AI tools and LinkedIn to identify key decision makers.
Crafted personalized outreach messages (modified & approved scripts) based on each lead’s
role and company background and followed up with those messages consistently.
Converted 1 1 leads into future long term clients within 30 days through strategic follow-ups.
Followed up with warm leads with already booked calls ensuring success or meeting reschedules
if necessary
Updated leads information ( name, number, Email , industry, company and position) in the
CRM
70% High rate conversion from leads to clients

Queeney’s Bakery 10/25-03/26
Customer ServiceRepresentative|SalesRep
Managed customerordersand salesgoals, negotiatedcontracts, andset pricing schedules
Prepared and presented sales reports and contracts, documented customer data, and handle inquiries
Conducted sales presentations, obtained payments, and oversaw product logistics
Resolved customer issues, analyzed feedback, and maintained strong relationships
Updated website and social media content, multitasked communications and scheduling
Learnt and utilized new software tools to enhance job performance.

EDUCATION

Bachelors of Science (Bsc) in Accounting. 2021-2024

LANGUAGES

English language (C2 level)
proficient Oral and written English