Lakshay

Support manager

Considering positions:: Support manager, Customer support representative, Sales manager, Personal assistant
Age:: 23 years
City of residence:: Lviv
Ready to work:: Lviv, Remote

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EMAIL: (look above in the "contact info" section) Motivated and dedicated final-year Medical Student with a strong
PHONE: (look above in the "contact info" section) clinical foundation and a commitment to patient-centered care.
Known for being responsible, adaptable, and focused on
ADDRESS: LVIV, UKRAINE
professional growth. Experienced in international customer support
and education, bringing excellent communication skills to the
healthcare environment.

LAKSHAY SAINI
EDUCATION

DANYLO HALYTSKY LVIV NATIONAL MEDICAL UNIVERSITY 2020 — 2026 (Expected)
Medical Doctor (MD) / Undergraduate Medicine
• Relevant Coursework: Internal Medicine, Surgery, Clinical Pharmacology, Cardiology, and Emergency Medicine.
• Status: Preparing for KROK 2 Medical Examination (Scheduled May 20, 2026).

CLINICAL EXPERIENCE

CLINICAL ROTATIONS 2020 — Present
Medical Student | Various Hospitals, Lviv
• Actively participated in clinical rounds across Internal Medicine, General Surgery, and Pediatrics.
• Performed patient history taking, physical examinations, and assisted in formulating diagnostic plans.
• Observed surgical procedures and practiced clinical skills including ECG interpretation and wound care.

PROFESSIONAL EXPERIENCE

AMAZON 6 Months
Customer Support Associate (Remote)
• Resolved complex customer inquiries for a global e-commerce leader, maintaining high satisfaction ratings.
• Managed high-volume chat and email queues, demonstrating strong multitasking and problem-solving skills.

ANTIENGLISH SCHOOL 2021 — 2024
English Teacher
• Delivered English language lessons to teenagers, focusing on grammar and conversational confidence.
• Simplified complex linguistic concepts to ensure student comprehension and steady progress.

SKILLS & LANGUAGES

LANGUAGES MEDICAL SKILLS TECHNICAL & SOFT SKILLS
English (Professional Fluency), Patient History, Physical Exams, BLS ECG Interpretation, CRM Software,
Ukrainian (B1 Intermediate), Hindi/ Principles, Vital Signs Monitoring Team Collaboration, Conflict Resolution
Punjabi (Native)

Lakshay

Support manager

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