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You can get this candidate's contact information from https://www.work.ua/resumes/16220956/

Work experience

Sales manager

from 04.2024 to 12.2024 (9 months)
Seedex Exchange and Logistics, Remote (Transportation and logistics)

•Taking inbound calls of potential clients/customers.
•Convincing potential customers to use our service.
•Proactively process all sales requests received through lead generation and other campaigns Developing and converting leads into new opportunities.
• maintaining information about leads and customers in the CRM system at
all stages of communication and with a constant assessment of the status
of goal achievement. Identifying new Sales opportunities to generate
greater value for the company.
• Tracking and analyzing sales statistics based on key quantitative metrics
Handling and resolving customer complaints regarding a product or
service Serving as the face of the organization to internal and external
partners Making data-informed decisions to drive performance and
resource allocation Developing and maintaining relationships with key
clients

Customer support representative

from 01.2024 to 04.2024 (4 months)
Orthodontics experts, USA, Remote (Medicine, pharmacy)

Taking incoming calls and booking appointment for braces Providing information about pricing
solving all customers related problems

Sales manager

from 03.2023 to 01.2024 (11 months)
Pride car shipping company, USA (Auto business and auto service), Remote (Auto business and auto service)

• Converting of leads into new customers
• Tracking of Cars from pick-up location to Delivery point.
• Taking calls from customers to help link them with carriers (Transport
Companies)
• Inputting of clients information into CRM system.
• Providing quotes to customers through phone calls.
• Processing customer’s payments.
• Managing carriers by making sure a customer’s car is picked up on time
and delivered safely at their door step.
• Providing customers with all the necessarily information they need.
• Resolving customer’s complaints on the phone.
• Posting of Cars on Central Dispatch.
• Generating Reports.
• Dispatching of orders.

Recruiter

from 12.2022 to 03.2023 (4 months)
Kings of Transportation, Remote (Transportation and logistics)

• Sourcing and attracting drivers for job opening
• Reviewing drivers commercial license (CDL)
• Managing the recruitment process and ensuring a positive candidate
experience
• Making hiring decisions and extending offers

Customer service representative

from 11.2021 to 12.2022 (1 year 2 months)
Mack’s Moving company, Remote (Transportation and logistics)

Responsibilities
• Taking incoming calls from customer
• Taking inventory from customers
• Booking customers
• Inputting customers information into the CRM(Smart moving and
others moving CRM)
• calling incoming leads
• Giving quote and estimate to customers about their moves
• closing Deals.

Customer support representative

from 01.2021 to 11.2021 (11 months)
Premier source LLC, Remote (Finance, banking, and insurance)

• Received incoming calls from clients and answered questions about final
expense plans.
• Qualified clients based on their needs and eligibility criteria.
• Provided excellent customer service and support.
• Excellent communication and interpersonal skills

Education

Administrative Management, kiev

Management department, Kyiv
Higher, from 2016 to 2019 (3 years)

Knowledge and skills

• Stress resistance
• Data management
• Microsoft Copilot
• Goodwill
• Management of CRM

Language proficiencies

English — fluent