Яна
Employee Experience Specialist
- Age:
- 35 years
- City:
- Vinnytsia
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PEOPLE OPERATIONS & L&D SPECIALIST
PROFESSIONAL SUMMARY
Human-centered People Operations & L&D Specialist with strong communication skills, emotional intelligence, and a structured approach to employee development. Experienced in Talent Operations and 10+ years of teaching, creating learning paths, identifying growth points, and supporting people through clarity and development-focused processes.
CONTACT INFORMATION
Phone:
[
Email: [
CORE COMPETENCIES
• Employee lifecycle support
• Cross-team collaboration (HRBP, Recruiters, Managers)
• Transparent communication & expectation management
• Onboarding support & candidate experience
• Learning path design & coaching approach
• Structured planning & progress tracking
• Weekly team collaboration & ownership of action items
WORK EXPERIENCE
Talent Operations Specialist | Customertimes Corp | 2023–2024
• Daily communication with candidates, recruiters, HRBPs, and hiring managers.
• Supported smooth people processes across EMEA & US.
• Participated in weekly team meetings; owned action items & follow-ups.
• Contributed to improving employee experience and internal workflows.
• Created clarity in processes through structured communication.
English Teacher & Learning Specialist | Success Language School | 2023–2024
• Developed personalized learning plans for improving communication.
• Organized speaking clubs and confidence-building activities.
Freelance English Tutor | 2022–2023
• Created individualized learning strategies for business clients and IT professionals.
• Focused on goals, progress measurement, and communication improvement.
Secondary School Teacher | Hub School | 2020–2021
• Produced interactive learning plans and provided structured feedback.
Secondary School Teacher | Private School | 2016–2020
• Taught based on individual abilities and student needs.
EDUCATION
• Master of Philology — Kamianets-Podilskyi Ivan Ohienko National University
• Bachelor of Philology — University of Modern Knowledge
CERTIFICATIONS
• TEFL / TESOL Certification
LANGUAGES
• English — C1
• Ukrainian / Russian — Native
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Remote
Yana Kondratovych PEOPLE OPERATIONS & L&D SPECIALIST PROFESSIONAL SUMMARY Human-centered People Operations & L&D Specialist with strong communication skills, emotional intelligence, and a structured...
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The candidate's resume is posted at https://www.work.ua/resumes/16229638/