Contact information

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Work experience

Operations Manager

from 01.2026 to now (9 months)

-Oversee the day-to-day operations of the trucking companies
-Manage and supervise Dispatch, Safety, Fleet Managers and administrative teams
-Ensure compliance with FMCSA, DOT, Hours of Service (HOS), ELD
-Coordinate with Sales, Recruiting, Accounting, and Customer Service departments
-Resolve operational issues, customer concerns, driver-related matters, and service disruptions in a timely manner.
-Develop, implement, and improve operational policies, procedures, and standard operating practices
-Prepare operational reports and present performance metrics to executive leadership
-Track and analyze key performance indicators (KPIs), including On-Time Delivery, Revenue per Truck, Deadhead Miles, Driver Utilization, Fuel Efficiency.
-Support business growth by identifying opportunities to improve processes and scale operations.

Dispatch Team lead

from 03.2020 to 01.2026 (5 years 11 months)
Dispatch Service, Дистанційно (Транспорт, логістика)

I've been building and managing dispatch service and multiple trucking companies from 0. Starting from education and onboarding system for all new hires to deveplopment experienced dispatchers.
Managing team with more than 30 dispatchers, 100 trucks and 50+ companies
Implementing new KPI's,TMS systems and new processes
Hired and educated more than 80 dispatchers different level, a lot of them were able to handle various types of the equipment.
I've been working closely with marketing team to increase our advertisement results.
At the same time I was responsible for meeting companies KPI's, handling issues with the drivers, owners and brokers.

Freight Broker

from 03.2015 to 03.2020 (5 years)
Landstar, Харків (Транспорт, логістика)

-liaise and negotiate with customers and suppliers
-develop business by gaining new contracts
-use search and warehouse platforms
-organize transportation in the USA/Mexico/Canada
-direct, optimize and supervise cargos at each stage
-coordinate full document cycle
-keep track of services quality
-interact with headquarters

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

-Outstanding communication skills; strong ability to communicate effectively and professionally via email or telephone
-demonstrated ability to making decisions, learn quickly, thinking rationally
-responsible
-problem-solving
-stress-tolerant
-punctual