Contact information

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Work experience

Customer support representative

from 09.2023 to 11.2025 (2 years 3 months)
KIP-Service, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

Provided customer support to clients via phone and email.
Logged customer inquiries and issues in the system.
Referred technical or urgent cases to the technical support team.
Followed company procedures and quality standards in all interactions.
Answered questions about product features, maintenance and safety guidelines.

English teacher

from 05.2020 to 06.2023 (3 years 2 months)
Modern English School, Дистанційно (Освіта, наука)

Taught English to learners of different levels.
Prepared engaging lessons and learning materials.
Supported students in developing speaking and communication skills.

Education

Bohdan Khmelnytsky National University of Cherkasy

Educational-Scientific Institute of Foreign Languages, Черкаси
Higher, from 2016 to 2020 (4 years)

hold a degree in English Translation

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Здатність до навчання
• Креативність
• Швидкий набір тексту
• Літературний переклад
• Неконфліктність
• Адаптивність

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

I am able to stay focused for long periods, especially when working on detailed tasks. Often analyze game strategies, which has helped me develop patience, focus and problem-solving skills.