Vincent

VINCENT TOCHUKWU ORAEKWUTE
REMOTE SALES | CUSTOMER SERVICE | LOGISTICS | COPYWRITING | VIDEO EDITING
Abuja, Nigeria | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Versatile professional with experience across sales, customer service, logistics coordination, dispatch operations, copywriting, digital marketing,
technical support and video editing. Experienced in customer engagement, carrier/driver communication, record keeping, issue resolution and service
delivery. Currently working as a Laptop/Phone Sales Agent and Technician while providing freelance video-editing and copywriting services. Proficient in
Adobe Premiere Pro and CapCut, with experience editing podcast and social-media content. Comfortable working independently in remote
environments, managing multiple priorities and meeting deadlines.

CORE COMPETENCIES
Sales: Consultative Selling, Lead Generation, Customer Acquisition, Product Positioning, Negotiation, Cross-Selling, Objection Handling, CRM
Customer Service: Customer Support, Complaint Resolution, CRM, Email/Chat/Social Media Support, Customer Retention
Logistics: Shipment Coordination, Carrier/Driver Communication, Order Tracking, Route Coordination, Scheduling, Documentation
Creative: Copywriting, Advertising Copy, Product Descriptions, Sales Messages, Social Media Content, Podcast & Short-Form Video Editing
BRISK EAGLE TECH — Abuja, Nigeria
Laptop & Phone Sales Agent / Technician | November 2025 – Present
• Engage customers to understand technology needs, budget and intended use before recommending suitable laptops and smartphones.
• Explain technical specifications, features and benefits in clear, customer-focused language to support purchasing decisions.
• Use persuasive communication, product positioning and objection handling to convert enquiries into sales.
• Respond to customer enquiries through digital channels and provide accurate product information.
• Prepare product descriptions, sales messages and promotional content for technology products.
• Provide basic technical support and troubleshooting for laptops and mobile devices and assist with after-sales needs.
• Maintain professional customer relationships that encourage repeat business and referrals.
FREELANCE VIDEO EDITOR — Remote
Video Editor / Content Creator | 2026 – Present
• Edit podcast videos and social-media content using Adobe Premiere Pro and CapCut.
• Perform cutting, sequencing, transitions, audio synchronization, colour adjustments and final export.
• Transform raw podcast footage into structured, audience-friendly videos and create short-form social content.
• Follow client briefs, communicate on revisions and deliver projects according to agreed requirements.
FREELANCE COPYWRITER & DIGITAL CONTENT CREATOR — Remote
Copywriter / Sales Content Creator | 2025 – Present
• Write persuasive sales copy, product descriptions, advertising copy, sales messages and social-media captions.
• Communicate product features, benefits and value in customer-focused language.
• Adapt tone and messaging to the target audience, product and communication platform.
BOZMANFX LLC / RHENUS CONTRACT LOGISTICS
Logistics Manager | January 2024 – June 2024
• Created and maintained databases for tracking customer orders, shipments and deliveries.
• Maintained accurate records of orders, shipments, invoices and bills of lading.
• Developed and maintained carrier relationships to negotiate competitive rates and service levels.
• Communicated with carriers and customers to resolve shipment-related issues efficiently.
• Followed up on deliveries and maintained relationships with previous customers through reliable service.
LTE CAPITAL
Customer Service & Sales Representative | January 2023 – December 2023
• Utilized CRM tools to track customer interactions and issues, contributing to a 25% improvement in first-contact resolution.
• Managed enquiries, requests and complaints via telephone, email, chat and social media, contributing to a 20% increase in customer satisfaction.
• Identified customer needs and recommended relevant products and services.
• Cross-sold products and services, contributing to a 15% increase in sales.
• Maintained customer records and followed up on outstanding issues.
MOVE-IT DISPATCH SERVICES
Logistics Dispatcher | January 2022 – December 2022
• Monitored customer delivery schedules to ensure compliance with established timelines.
• Assisted drivers with route obstacles to support timely delivery of loads and vehicles.
• Coordinated with logistics managers to assign qualified drivers to customer shipments.
• Communicated delivery schedules, shipment status and updates to customers.
• Monitored transportation activities and followed up on delivery progress.

EDUCATION
University of Maiduguri — Nigeria | B.Sc. Biochemistry | 2015
Kharkiv National University of Economics — Ukraine | Academic Programme / Studies | 2019 – 2021

CERTIFICATION & TECHNICAL SKILLS
Certification: International Computer Driving Licence (ICDL), 2016
Video: Adobe Premiere Pro, CapCut | Sales/CRM: Customer engagement, CRM, negotiation, cross-selling | Writing: Copywriting, advertising, product
descriptions, sales messaging | Computer: General computer operations and digital productivity tools

LANGUAGE
English — Advanced

PORTFOLIO
Copywriting: https://docs.google.com/document/d/1ZwGz6yXUlomzxrZzDaCsnqJgEGUUT9GWnZOWc6TwjPY/edit?usp=drivesdk

Vincent Tochukwu Oraekwute — Professional CV Page 1

Video Editing: https://drive.google.com/file/d/1xCE7NRNy34lJAEgYUUU5Co6zgzR3pqQc/view?usp=drivesdk

TARGET REMOTE POSITIONS
Remote Sales Representative | SDR | BDR | Customer Service Representative | Customer Support Specialist | Logistics Coordinator | Dispatcher |
Logistics Specialist | Copywriter | Content Writer | Video Editor | Social Media Content Creator

Vincent Tochukwu Oraekwute — Professional CV Page 2