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Михайло

Системний адміністратор

Age:
38 years
City:
Kyiv

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Mike Merzliakov
Personal information:
Date of birth: 04.08.1988
City: Kiev, Ukraine
Phone: [open contact info](look above in the "contact info" section)
Telegram: @mike9600
E-mail: [open contact info](look above in the "contact info" section)

Career objective: Looking for a full-time\ part-time job as a System administrator,
Help Desk Engineer

Summary: Skilled Help Desk Technician with 15 years of experience providing PC and
Client/Server tech support for small to medium sized businesses. Experience diagnosing,
troubleshooting and resolving client issues with hardware maintenance, installations and upgrades.

Qualifications:
Windows server (2022 - 2003) + Hyper-V + AD + RDP + FTP + DHCP + Backups
Windows client (11,10, 8, 7, XP) + MS Office Suite (2019, 2007)
MacOS client + office suite soft
Router and switch configuration (microtik, unify, dlink, etc) + network devices (printer, NAS)
CCTV configuration (Hikvision, dahua) ip cam + CCTV cam + NVR + DVR

Work Experience:
02.2012 – 02.2022
Help Desk Engineer | Windows administrator - Nasha Karta Group
12 restaurants in Kyiv

Responsibility:
- Support restaurants network (guest+office)
- Support POS devices + office devices
- Troubleshooting and resolving client issues with hardware maintenance with phone
- Manuals write\ troubleshooting report \ inventory report
- Search and verification of the work private contractor

Education: 2005-2011 International Science and Technology University
Master's degree, Computer science

Additional education:
2021 Front End Basic course at Hillel IT-school
https://certificate.ithillel.ua/view/51517285
2022 Front End Pro course at Hillel IT-school
https://certificate.ithillel.ua/view/99176367
2022 React course at Hillel IT-school
https://certificate.ithillel.ua/view/35720007

Soft skills:
Time management, Fast learner, Adaptability, Collaboration, Result oriented

Additional information: English – pre-Intermediate.

Hobbies: Front End Development JavaScript
(HTML, CSS, JavaScript, TypeScript, React, NodeJS. My GitHub: https://github.com/2281205)

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