Ganna

Dezhynova Ganna

Location: Zhydachiv, Lviv region
E-mail: [open contact info](look above in the "contact info" section)
Phone number: [open contact info](look above in the "contact info" section)
Date of birth: 30 Apr 1987 (38 years old)
Marital status: single
Nationality: Ukrainian

Education:
Tavriysky National University
Master Degree in French Language and Literature (2009)

Work experience:
February 2018 – December 2018 - Nestle Business Services Lviv (VMD&Reporting Specialist for French, Swiss, Canadian and Italian markets):
• handling with inquiries from suppliers;
• supplier data base creation and correction;
• report preparation;
• problem solving related to blocked invoices
• communication with Market

April 2014 – January 2018 – Nestle Business Services Lviv (Procurement to Pay specialist for Swiss market):
• creation and correction of Purchase Orders
• contact with Market, suppliers and other departments
• generate different kind of reports on request and sending it to the Market
• checking and solving blocked invoices issues
• analyzing of internal reports in order to find solutions to solve different problems
• improvement of department work
• participation in work shops (Switzerland)
2012 - 2014 - PCS GmbH Lviv, information and telecommunication networks operator (french language):
- answer to incoming calls and emails from French-speaking customers and provide them with the required information and resolve their queries;
- provide customers with product and service information;
- process and file reports and records;
- handle and resolve customer complaints;
- route calls to appropriate departments;
- take and distribute messages.
2011-2012 - rewriting (freelancer);
2009 - present time - private translator:
• immigrant support (booking of apartment, solving of administrative problems etc.)
• translation services for a group of French hunters;
• support services for tourists;
• written translation;
2008-2009 - Teacher of French language in Gymnasium No.9 of Simferopol;
2004 – 2011 - French tutor;

Language skills:
• Ukranian - native langauge;
• Russian - native langauge;
• French - Advanced Level;
• English - Intermediate Level;
• Latin - Elementary Level.
Editional Information:
- Computer skills: good command of Microsoft Office tools, Internet, E-Mail;
- Foreign passport;
- Personal qualities: responsible, hard-working, sociable, open-minded, punctual, creative, adaptable, ambitious and well-organized.